SUSAN DESANTO
***** *. ******* ***., *** Forest, Illinois 60452. 708-***-****. ******@*******.***
PROFESSIONAL SUMMARY
I am a dedicated Pharmacist offering 38 years of experience ensuring accurate review, processing and dispensing of medications in accordance with physician orders. A team player working to expedite urgent requests while ensuring safety, accuracy and confidentiality. I have excellent communication abilities with all levels of staff, clients, and management and healthcare administrators.
SKILLS
Prescription drug labeling HIPAA Regulations
Prescription drug interaction assessment Pharmacy automation
Accurate pharmaceutical calculations Pharmacy law knowledge in two states
Retail pharmacy procedure knowledge
Immunizer
WORK HISTORY
DERMATOLOGY ASSOCIATES- Pharmacy Tech 6/2021- CURRENT
Receive and process prescription accurately.
Reviewing and choosing the best alternative medication for the client and office.
Inventory ordering and control.
Resolve insurance issues, including prior authorizations.
Respond to electronic refill request.
Respond to patient questions and concerns thru patient consultation.
Work with providers to prescribe suitable alternatives for non-covered medications.
Walgreens - Staff Pharmacist (Crestwood, IL) 05/2012 – 6/2021
Recommends OTC devices or medication options to help mitigate individual symptoms.
Educates patients on possible drug interactions, potential side effects and optimal methods of administration.
Vaccinate patients to provide immunity against influenza, pneumonia and other diseases.
Compared prescription details against safety standards and insurance requirements to support patients.
Comply with all federal laws, company policies and procedures and state regulations.
Regularly stocked shelves rotated stock and checked for expired medications.
Correctly completed pharmacy paperwork, including daily and weekly reports.
Provided medication therapy management to patients using Outcomes and Mirixa.
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Conduct blood pressure screenings and counsel patients on hypertension.
Directly supervise 4 Pharmacy Technicians, interns and support staff while on duty.
Save patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic medications.
WALGREENS-Pharmacy Manager-(Park Forest, IL) 1990-2012
Managed staff pharmacist and technicians
Monitored inventory controls
Scheduled staff and controlled overtime
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
Provide excellent customer service
WALGREENS-Extra board 07/1988-1990
MODERN PHARMACY-Staff Pharmacist -CHICAGO, IL 05/1980 – 07/1988
Processed over 400 prescriptions per day
Verified safety and accuracy of physician orders
Verified data and billing information and resolved erroneous billing due to system errors
Computerized the pharmacy
SUPER –X PHARMACY-Technician (Chicago, IL) 09/1978-05/1980
CHICKEN UNLIMITED - Manager (Chicago, IL) 06/1975-05/1978
EDUCATION
University of Illinois at Chicago - College of Pharmacy - Chicago, IL
Bachelor of Science: Pharmacy
HOBBIES
I enjoy bowling, ceramics, horseback riding, taekwondo, music (piano and flute) and swimming
I bowl weekly with my two daughters. I paint ceramics weekly with friends and horseback ride with my grandson. I recently joined an adult taekwondo class.