Security Guard Crew Member

SUZANE RODRIGUE ABOA NGUE

510-***-**** **** Toni Ave, Apt 15 Las Vegas, NV 89119 *********@*****.*** Summary

Bilingual Housekeeper adept at learning new tasks and concepts while managing time with efficiency and achieving optimal results. Conscientious and capable of taking initiative. Skills

• Light fixtures and ceiling fans

• Dusting

• Bloodborne pathogen training

• Focused and detail oriented.

Experience

Housekeeper, 01/2014 10/2016

Hilton Hotels & Resorts Yaoundé, Cameroon

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Requested maintenance orders to fix non-working equipment and address any room damage. Swept and vacuumed floors, hallways and stairwells.

• Replenished hotel amenities such as drinking glasses and writing supplies.

• Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.

• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.

• Washed and polished glass windows and doors to keep entryways clear and professional.

• Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen. Hand dusted and wiped clean office furniture, fixtures and windowsills.

Crew Member, 11/2017 12/2018

Trader Joe's Oakland, CA

• Handled escalated customer complaints to provide full resolutions and promote loyalty.

• Identified unacceptable work or materials and independently corrected problems to keep operations on-target.

• Observed safety precautions and practices when using heavy machinery and equipment.

• Sanitized equipment and decks after each shift to remove leftover fish and carcasses. Security Guard, 10/2019 0n call

Pro Tect Wess Security Las Vegas, NV

• Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.

• Monitored and authorized entrance and departure of employees, visitors and other persons.

• Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions. Security Guard, 10/2019 - Present

SOA Security - Las Vegas Nevada

• Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.

• Monitored and authorized entrance and departure of employees, visitors and other persons.

• Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions. Education and Training

06/2002 COLLEGE BENEDICTE Douala

High School Diploma

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