Customer Service Prior Authorization

ARRA

MHAE

TANEO

Cogon Ramos, Cebu City

+639*********

************@*****.***

ABOUT

ME

I consider myself as a responsible and outgoing type of person. I am open to new ideas and can adopt

easily to a new environment. I am also strict when it comes to attendance and punctuality. I am eager to learn and absorb new information.

WORK

EXPERIENCE

CUSTOMER SERVICE

REPRESENTATIVE

Optum Global Solutions

-Provide Eligibility and Benefit information to the callers.

-Create Prior Authorization

-Chat Support using United health care portal.

- Provide Claims status (Paid, Denied, Pending,

Rejected in the system & Recoup claims)

-Participate in the Auditing Process, and Support

New Hire Classes during phone time.

June 2022 - Present

EDUCATION

HISTORY

SECONDARY SCHOOL

2018-2020

CC Don Carlos A Gothong

MNHS

BACHELOR OF SCIENCE IN TOURISM

MANAGEMENT (BSTM)

2021- 2023

Cebu Technological University

SKILLS

Customer Service

Problem Solving

Time Management

Attention to Detail

Listening Skills

Computer Literacy

Contact this candidate