Registered Nurse Behavioral Health

CURRICULUM VITAE

JUDITH LYNN CAMPBELL, PhD, BSBA, BSN, RN, CARN

**** ****** *****

Waxhaw, North Carolina 28173

940-***-**** (Cell)

PERSONAL:

Date of Birth: 10 February 1956

Place of Birth: Oakland, CA

EDUCATION:

Ph. D. University of Utah, Salt Lake City, UT 84112

November, 2000

Program: Counseling Psychology

M.S. University of Utah, Salt Lake City, UT 84112

February, 1994

Program: Counseling Psychology

B.S. Lamar University, Beaumont, TX 77710

May, 1986

Major: Nursing

B.S. Menlo School of Business Administration, Menlo Park, CA 94027

June, 1980

Majors: Finance and Accounting

POST DOCTORAL EXPERIENCE AND ADVANCED CLINICAL PRACTICA:

University of Utah, Alcohol and Drug Abuse Clinic, Salt Lake City, UT

April, 1997 - August, 2002

Duties: Pro bono work as co-leader of an outpatient group of women recovering from drug and alcohol abuse.

APA ACCREDITED INTERNSHIP:

Central Louisiana State Hospital, Pineville, LA

September 1, 1994 - August 31, 1995

Rotation 1: Adult Psychiatric Treatment Service Rotation

Chronic Adult Male Adaptive Behavior Service (ABS) Unit (Unit 11)

September 1 - December 31, 1994

Rotation 2: Adolescent Service Rotation

Intermediate Care Adolescent Female Unit (Unit 8C)

January, 1 - April 30, 1995

Duties: Provided individual, group, and family therapy, and psychodiagnostic assessment using personality, projective, achievement, and intellectual instruments in conjunction with behavioral, developmental, family systems, and pragmatic approaches to treatment of the psychiatric patient. Participation in the multi-disciplinary evaluation of patients, clinical consultation, staff development, weekly individual supervision, and ABS Patient Point Store administration.

Rotation 3: Department of Veterans Affairs (DVA) Rotation

Acute and Intermediate Care Inpatient Psychiatric Units

Chemical Dependency Outpatient Clinic

May, 1 - August 31, 1995

Duties: Provided individual and group therapy and psychodiagnostic assessment using personality, projective, achievement, and intellectual instruments in the treatment of the psychiatrically ill and/or chemically dependent veteran. Participation in the multi-disciplinary treatment team evaluation of patients, treatment planning, clinical consultation, and weekly individual supervision.

FIELD PRACTICA:

University of Utah, Alcohol and Drug Abuse Clinic, Salt Lake City, UT

June, 1992 - July, 1994

Duties: Co-leader of an outpatient group of women recovering from drug and alcohol abuse.

Wasatch Canyons Hospital, Eating Disorder Unit, Salt Lake City, UT

September, 1992 - July, 1994

Duties: Co-leader of an outpatient group of adults recovering from eating disorders.

CLINICAL PRACTICA:

Individual Therapy Practica:

University of Utah, Counseling Center, Salt Lake City, UT

Autumn Quarter, 1991 through Spring Quarter, 1992

Duties: Individual therapy, vocational counseling, and crisis intervention for university students experiencing personal and social adjustment difficulties as a result of anxiety, depression, early life traumas including emotional and physical abuse, relationship and/or marital difficulties, religious conflicts, self-esteem deficits, sexual orientation conflicts, and academic skills deficits. Administration and interpretation of psychodiagnostic instruments and individual supervision utilizing audiovisual tape presentation of clinical cases.

Group Therapy Practica:

University of Utah, Alcohol and Drug Abuse Clinic, Salt Lake City, UT

Spring Quarter, 1992

Duties: Co-leader of an outpatient group of adult females recovering from drug and alcohol abuse and addiction.

Wasatch Canyons Hospital, Eating Disorder Unit, Salt Lake City, UT

Spring Quarter, 1992

Duties: Co-leader of an outpatient group of adult eating disorder patients.

TEACHING EXPERIENCE:

Test Anxiety Workshop:

University Of Utah, Counseling Center, Salt Lake City, UT

Winter Quarter, 1992

Duties: Co-facilitator of a twice-weekly, 5 week workshop for college students on academic probation, with an emphasis on study skill building, test taking strategies, and progressive relaxation techniques.

Research Assistant:

University of Utah, Department of Educational Psychology, Salt Lake City, UT

Autumn Quarter, 1990 - Spring Quarter, 1991

Duties: Assisted with the development of research protocols for studies involving physiological measures including electrocardiograms, skin conductance, respiratory rate, and extraneous movement for children diagnosed as having ADHD or Conduct Disorder, and normal children and adults. Research specified topics in CD-ROM and other library sources, including reading, summarizing, and distributing articles to members of the research group.

Teaching Assistant:

University of Utah, Department of Educational Psychology, Salt Lake City, UT

Personality Theory Course (EdP623)

Spring Quarter, 1991

Duties: Assisted with administration and scoring of examinations and reading and grading research papers for graduate course on Personality Theory.

RELATED PROFESSIONAL EXPERIENCE:

North Carolina Registered Nurse License Number: 302197

Expiration: February 28, 2026

Certified Addiction Registered Nurse (CARN): 10287

Expiration: January 14, 2029

Qualified Credentialed Counselor, State of Texas, DSHS

Licensed Professional Counselor Examination Passed in December 2012

Eye Movement Desensitization and Reprocessing, Level III Trained Clinician

Atrium Health

Behavioral Health Integration

1601 Abbey Place, Charlotte, NC 282209

Telemental Health Clinician II

March 08 2021 - Present

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Duties: Telephone and Virtual outreach support for patients who are referred by a Primary Care Provider, a Case Management Nurse or Pharmacist, or who have an elevated depression screening score at the time a recent office visit, and who are struggle with issues of depression, stress, or anxiety. Patients are enrolled at the time of the referral, if they so choose, and receive ongoing telephone support based upon an established protocol. Each enrolled patient is given a telephonic or virtual assessment for current and historical diagnoses and signs and symptoms of psychiatric illness, that are causing them stress and decreased ability to cope with current life situations. Outreach support includes routine evaluation for a Suicide (SI) Safety at the time of every outreach call, monitoring medication initiation, dosage changes, compliance, untoward effects, and response efficacy, obtaining routine and repeated Depression and Anxiety Screening tools, evaluating for signs and symptoms suggestive of mania, and staffing patients with BHI Leadership or in established Treatment Teams for recommendations for changes or alterations in the plan of care or standard protocol. A Safety Plan is developed for patients who present on any given outreach call as being actively suicidal and includes an evaluation of triggers, current coping strategies, support persons available to the patient, therapeutic resources and contact information, and ensuring the patient’s environment is safe for them.

Management of Psychiatric or Emotional Crises is based upon a protocol of increasing and progressive urgency, intervention, and restrictiveness, and may includes review or development to the Safety plan, contacting the listed Collateral Contact(s) provided by patient at the time of enrollment to obtain additional support for the patient as well as to engage in further Safety Planning, contacting Mobile Crisis in the patient’s county of resident, referring the patent to the nearest Emergency Department, requesting a Police Well Check, and most restrictively, filing Involuntary Admission Commitment (IVC) with the Magistrate in the patient’s county of residence.

Novant Health

Presbyterian Hospital

200 Hawthorne Lanes, Charlotte, NC 28204

Emergency Department - Behavioral Health Nurse

June 2019 - September 2020

Duties: Management of Psychiatric Crises including administration of emergency medications, seclusion, personal restraint of the violent or seriously self injurious patient, and admission of psychiatric unstable individuals brought to the facility by local law enforcement agencies on an Emergency Detention, Psychiatrically Committed patients from other facilities, walk in clients, and individual brought to the facility by family members.

Coordinated in house admissions in conjunction with the inpatient unit Therapy (Access) Staff and the Emergency Department charge nurse. Discharge and transfer of patients to home and the local community as well as to accepting facilities in the State upon the direction of the Psychiatric Clinical staff including the psychiatrist, psychiatric nurse practitioner, social worker and therapy staff, and Emergency Department Attending Physician.

Participated in Behavioral Health Committee to establish protocol for patient cares, staff training, and orienting new nursing personally and float nurses to the unit and expectations thereof. Completed annual and monthly required staff development and training of acuity based Best Practice delivery of care. Utilized the corporate based Event Reporting system to document departures from or concerns about departure from accepted standards of care.

Oriented and precepts multiple RNs and CNAs hired to fill vacancies and assisted in them in obtaining the specific skills required for completion of their orientation plan. Worked with low performing staff in an attempt to motivate them to improve their performance and invest in and support the high standards established for the unit and greater organization.

ATRIUM HEALTH

HOSPICE OF CABARRUS COUNTY

5005 HOSPICE LANE, KANNAPOLIS, NORTH CAROLINA 28081

AUGUST 2018 - DECEMBER 2018

Duties: Oversight and management of inpatient hospice unit and supervision of a thirty three

member staff consisting of Registered nurses and Certified Nursing Assistants I and II.

Coordination of inpatient care including room and staff assignments and management of

the daily schedule to ensure the delivery of quality services that exceeded regulatory

requirements.

Coordinated admissions in conjunction with the inpatient unit Medical Director, triage, and

facility intake staff, upon receiving with referring intra-corporate hospital palliative care

staff, outside referral sources, outpatient hospice patients already under our service, and

community based referrals to ensure criteria for inpatient hospital based hospice admission admission had been met.

Springs Memorial Hospital

800 West Meeting Street, Lancaster, South Carolina 29720

Program Director - Behavioral Health Unit

March 2017 - June 2018

Duties: Reopening and oversight of the Geriatric Behavioral Health Unit that had been closed due to mismanagement by a Contracted Corporation. Develop and enforce protocols and polices for admissions, referrals and intake, consultations in-house and in the communities throughout the State of South Carolina, coordinate involuntary admissions and adjudication with the State of South Carolina and local Probate Courts, develop unit programming and patient daily schedule to ensure the delivery of quality services that exceeded State and Federal statutory practice requirements, interface with, support, and educate families in crisis, and assist the patient and family with the patient’s transition to home or an alternate care environment.

Staff development, training, and scheduling to ensure census and acuity based delivery of care. Establish staff protocol for the management of Psychiatric Crises including administration of emergency medications, and personal and mechanical restraint of the violent or seriously self injurious patient. Worked with low performing staff through established disciplinary action protocol in an attempt to motivate them to improved their performance and invest in and support the high standards established for the unit, in order to become a mid or high level performing employee.

Increased census from an average of three or four patients per day to a sustained average daily census of 10 with a unit capacity of 12 patients. Did achieve full census on multiple occasions and developed a waiting list protocol to maintain full status upon patient discharge. Increased employee base by 5 Full Time Equivalent employees and supervised a staff of 28 full time employees including Registered Nurses, Certified Nursing Assistant, three Social Workers, and other ancillary personnel. Worked as an integral member of the team to facilitate daily unit programming and functioning during periods of high acuity, admissions, and/or discharges. Worked with Human Resources, Employee Health, the Nurse Educator, and unit Preceptors to individualize the on boarding process thereby enabling a truncated orientation for experienced staff members and an expanded and enhanced orientation for new staff who were either new to their chosen profession or the field of Psychiatry.

Represented the unit needs and policy changes to the Hospital and Nursing Leadership teams. Presented any quality or risk management concerns including falls, patient assault of staff, or patient and family complaints in the daily quality management meeting.

Attended and actively participated in daily Staffing Meeting to ensure the adequate staffing of all hospital units, including those units managed by other Directors. Was assigned Leadership Rounding on other inpatient hospital units on a monthly rotating basis to ensure delivery of quality nursing care throughout the hospital. Worked with Security to maintain the safety of all visitors and patients both on the Behavioral Health Unit and throughout the hospital and was successful in obtaining security presence on the Behavioral Health Unit throughout the night shift hours as a means of additional support for the unit staff.

Participated in 2018 JCAHO Survey with the best outcome ever received by the facility and with no programmatic or documentation findings for the Behavioral Health Unit. Was able to facility the downgrading of a single environmental finding to minor status due to the multiple safeguards in place per unit protocol established at the time of the unit reopening.

State of Texas, San Antonio State Hospital

6711 South New Braunfels Avenue, San Antonio, TX 78223

Charge Nurse - Acute Inpatient Admissions Psychiatric Unit

March 2016 - March 2017

Duties: Management of Psychiatric Crises including administration of emergency medications, personal and mechanical restraint of the violent or seriously self injurious patient, and admission of psychiatric unstable individuals brought to the facility by local law enforcement agencies on an Emergency Detention, Psychiatrically Committed patients from other facilities, walk in clients, and individual brought to the facility by family members.

Methodist Specialty and Transplant Hospital

8026 Floyd Curl Drive, San Antonio, TX 78229

Director of Psychiatry

March 2015 - October 2015

Duties: Oversight of the Department of Psychiatry including enforcement of State and Federal statutory practice requirements, management, stabilization, replenishing, and retraining direct care staff of approximately 135 RNs and Behavioral Health Technicians (BHTs), hiring and promotion of internal staff and qualified external candidates, management of staffing ratios and full time equivalents (FTEs), and staffing and unit assignments for direct care hospital personnel.

Significantly advanced the standards of Clinical Excellence for all staff providing care to those patients suffering from acute and chronic psychiatric disorders. Participated in 2015 JCAHO Audit with minor findings only related to individualization of the treatment/care

plans. Following sentinel event, assisted in development of Root Cause Analysis (RCA) and was primary presenter of the RCA, via video conference, to JCAHO Investigator. Changes included restructuring of the Charge/Lead Nurse and Assistant Nurse Manger roles, increased purposeful nurse rounding from every two (2) hours to hourly RN rounding, developed patient Observation Log Form that required thoughtful monitoring of patient behaviors, location, and medical status minimally every 15 minutes, developed morning Flash Report format to provide critical patient updates to treatment team including risk of suicidal, homicidal, or aggressive acting out behaviors, implemented beside RN Shift Report, developed psychiatry specific Nurse Leader Rounding form as partial validation for hourly nurse rounding, developed Video Monitoring Log to further ensure compliance with BHT and RN rounding requirements, and formalized documentation of shift change nurse to nurse handoff to optimize accountability. Assisted with staff inservice on Trauma Informed Care, Patient Safety, Suicide Risk to increase awareness of high risk behaviors or patient history that might contribute to patient violence or self harm behaviors including increasing rather than decreasing observation of patient who appear to be experience improvement in affect and mood in response to medication. Audited implementation of all aspects of the JCAHO Root Cause Analysis to ensure compliance with new safety initiatives and developed Corrective Action Plans for all employees whose performance did not consistent uphold the standards of patient safety or whose performance contributed to negative patient outcomes.

Increased census from an average of 38 patients per day to a sustained daily census of 60 to 65 patients thereby allowing for an increase in 15 Full Time Equivalent employees. Hired more than 25 Registered Nurses and eight (8) Behavioral Health Techs into full and PRN positions, retaining 85% of those hired. Worked with the Educator and unit Preceptors to individualize the on boarding process on an as needed basis to allow for a truncated oriented for experienced staff members and an expanded and enhanced orientation for new nurses and technicians who were either new to their chosen profession or the field of Psychiatry.

Monitored and rewarded or corrected RN and Clinical Staff compliance in multiple treatment areas including Hospital Based Inpatient Psychiatric Services - Joint Commission (HBIPS) compliance, medication and patient scan rates, patient falls, and use of Seclusion and Restraint. Monitored all occurrence/incident reports for patterns of staff and patient interactions that might present areas to further improve patient safety, including ensuring that housekeeping posted signage when mopping any patient accessible areas to prevent slip related falls, and increasing one to one staff to patient observation ratios when warranted due to patient disorganization or weakness that might increase risk of falling or other acting out behaviors by patient, and ensuring that all patients were placed in psychiatric safe gowns upon arrival on any unit. Investigated and resolved patient concerns and complaints, developed and implemented procedures to improve drug diversion security and decrease medication errors and shortages, and implemented corrective action plans where necessary. Participated in the hospital Policy and Procedure hospital committee to revise and update policies specific to the Department of Psychiatry as well as policies that impacted patient care and observation on medical units, particularly regarding patient restraint and observation of and ensuring safety of the suicidal patient on a medical unit.

Promoted development and internal advancement of Registered Nurses via the Clinical Ladder program and encouraged educational development and advancement for both nurses and Behavioral Health Technicians including enhance participation in Unit Based Council and other Hospital Committees.

Millwood Hospital

1011 North Cooper Street, Arlington, TX 76011

Interim Director of Nursing

July 2014 - September 2014

Duties: Oversight of the Department of Nursing including enforcement of State and Federal statutory practice requirements, management, stabilization, replenishing, and retraining direct care staff of approximately 250 RNs, LVNs, and Mental Health Technicians (MHTs), hiring and promotion of internal staff and qualified external candidates, management of staffing ratios and full time equivalents (FTEs), and staffing and unit assignments for direct care hospital personnel.

Significantly advanced the standards of Clinical Excellence for all staff providing care to those patients suffering from acute and chronic psychiatric disorders. Substantially increased nursing and MHT competence in the field of psychiatry moving the service model from medication administration and passive observation to nursing therapy and patient education, therapeutic engagement, and cognitive behavioral training and reeducation. Empowered MHTs to become fully engaged members of the therapeutic team and reeducated nursing personnel regarding the essential observational skills and insight provided by the mental health technicians. Promoted and participated in the September 2014 National Alliance on Mental Illness Tarrant County walk.

Participated and coordinated three State audits, beginning on day two of employment, and successfully resolved complaints against the facility through implantation of training for nursing and direct care staff, with follow up and monitoring of staff compliance with the implemented changes.

Developed an Acuity Tool to assist with augmentation of staffing needs based on current hospital acuity. Developed and implemented a training program for Qualified Registered Nurses (QRNs) to ensure competence and compliance with the new State regulation on Seclusion and Restraint. Made functional the Rapid Response Team for dealing with psychiatric and medical emergencies, investigated and resolved patient concerns and complaints, developed and implemented procedures to improve drug diversion security and decrease medication errors and shortages, and implemented corrective action plans where necessary.

Developed and wrote Nursing and Medical Policies and Procedures for health maintenance concerns including adherence to the standards of Service Excellence, levels of and expectations for patient observation, SBAR (Situation, Background, Assessment, and Recommendation) handoff communication, maintaining staff accountability through use of the chain of command, admission and discharge criteria, admission exclusionary diagnoses and criteria, use and storage of CPAP machines, patient safety, and seclusion and restraint.

Phoenix House

200 Green Road, Wilmer, Texas 75129

Deputy Clinical Director - The Judge John C. Creuzot Judicial Treatment Center, Wilmer

June 2013 - June 2014

Duties: Oversight of Medical and Clinical/Counseling care for 300 bed facility of clients court ordered to treatment for drug and alcohol dependence, co-occurring disorders, and often

significant medical sequelae as a result of drug use and absence of long term general health maintenance.

Developed Medical Policies for health maintenance concerns including in-house management of minor injuries or illnesses and Protocol for triaging clients and determining level and immediacy of care required. More emergent or serious medical concerns were transported to Parkland Health and Hospital System, the Dallas County publicly funded health care facility for client still under the jurisdiction of the Dallas County Judicial System, when time and client condition permitted or to Local Health Care facilities in the case of a potentially life threatening event.

Developed Self Administration of Medication Teaching Program to assist Clinical Support Specialist (CSS, mental health technicians) in the supervision of client medication self administration. Development and implemented Medication Teaching program to educate clients regarding the medications they were taking to man or medical conditions. Improved internal policies and procedures for documentation of Medical Kites (client requests for medical care), staff and client generated medication Refill Requests, destruction of client medications, and the scheduling of Psychiatric Consultations and outside medical appointments.

Oversight and supervision of Counseling staff including documentation timeliness, accuracy, and adequacy to ensure compliance with State mandated deadlines for completion of the initial substance abuse assessment (Addiction Severity Index), individualized and comprehensive Master Treatment Plans, Treatment Plan Reviews, weekly Individual Counseling Sessions and Probation Reports, and Group Therapy attendance. Facilitated investigations of significant rule infractions by clients and staffed those client with Dallas County Probation to jointly determine a plan of action for the client(s) involved including return to the Dallas County Judicial System when warranted by the seriousness of the infraction or legal offense committed. Facilitated weekly staff meetings with Counselors on each unit to provide oversight, team development, and appropriate processing of problematic staff or client issues.

Complete separate Medical and Clinical Weekly reports wherein medical emergencies, admission medications by type (medical versus psychiatric), Kite response time, client education, and staff overtime was tracked via the former instrument, and timeliness of documentation, number of absconds, and staff overtime was documented via the latter instrument.

Investigated and accumulated data for Food Poisoning outbreak that involved 179 of approximately 300 clients. Met with and reported to Dallas County Health Department Officials and State oversight board. Developed and assisted with the implementation of safeguards to prevent future outbreaks.

Investigation and resolution of client complaints, including staff, programmatic, or operational complaints. Completed required internal Investigation Resolution documentation and whenever required, reported the outcome of the investigation to the appropriate County or State mandated agency.

Assisted with staff coverage when the need arose due to CSS or Clinical Staff absences from the facility. Coverage included facilitation of Individual Client Sessions, Group facilitation and documentation, and assuming the duties of CSS staff when unit coverage so necessitated.

Director - Phoenix House Dallas Feinberg Academy

November 2012 - June 2013

duties: Oversight and management of 42 bed Adolescent Residential Drug and Alcohol Treatment facility and Intensive Outpatient Programs for both Adults and Adolescents. Management of Clinical and Medical staff as described above. Facilitated client intakes and either verification of insurance benefits or enrollment in the NorthStar (State funded) health care system. Directly communicated with multiple county Judicial Systems to facilitate Residential admissions for incarcerated clients or clients who were in violation of the requirements of their probation.

Facilitated weekly Clinical Staffing whirring all client progress was reviewed including medication management, diagnostic changes and the ramifications for ongoing client care, and discussed strategies to facilitate motivation and growth for resistant, problematic, and more seriously ill clients.

Reviewed Clinical staff documentation for timeliness, accuracy, and adequacy to ensure compliance with State mandated deadlines for completion of the initial substance abuse assessment (Addiction Severity Index), individualized and comprehensive Master Treatment Plans, Treatment Plan Reviews, weekly Individual Counseling Sessions and Group Therapy attendance.

Developed Medical Policies, Forms, and Documentation procedures to ensure accuracy of medication administration documentation and requisitioning of refills. Developed Policies and Protocol to deal with client emergencies and general first aid needs. Completed Weekly Management reports regarding internal unexpected events broken down by type and facilitated investigations internally as well as per State mandate for more serious complaints of unanticipated events.

Enterhealth Life Recovery Center

8222 Douglas Lane, Suite 375, Dallas, TX 75225

Director of Strategic Development and Outpatient Services

Manager Intensive Outpatient Program

May 2012 – November 2012

Clinical Director

May 2009 – May 2012

Duties: Developed, wrote, and presented an Intensive Outpatient Program for clients who were in need of Addiction Treatment who could not afford a more intensive inpatient program or who could not take time away from their home and work schedules, as well as for those clients who were in transition from a Residential Treatment Program but who required ongoing support and structure. The Program included three weekly three-hour didactic and

process group sessions in addition to weekly Individual and Family Sessions. Clients received education on the Disease Model of Addiction, completed multiple assignments including a Life Story, Relapse Autopsy, and two daily Thoughts and Feelings Journals in order to assist them in identifying those thoughts, feelings, behaviors, cravings, and triggers that have contributed to their development and maintenance of the addiction. Clients worked throughout their outpatient program toward development of a intensely detailed Personal Maintenance Contract that would guid them in sustaining the treatment gains made in their Intensive Outpatient Program.

The Supportive Outpatient Program was in development and was expressly designed to provide ongoing skill development, structure, individual, and family support and the client reintegrated more fully into their family, work, and social life outside of a treatment environment.

Program Development and Preparation for Licensure Application for new Outpatient Services Programming,

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