Business Development Customer Service

Ashley E. Schmid

Manvel, TX ***** • 720-***-**** • ***********@***.***

Career Objective

Motivated and detail-oriented, seeking a position that will utilize my organizational skills, strong work ethic, and ability to thrive in fast-paced environments. Skills

• New Hire Training • Promotional support

• Inventory Control • Order Processing

• Business Development • Product Sales

• Upselling • Customer Service

• Relationship Building • Outgoing Personality

• Professional Demeanor

Work History

Full Time Head Bartender, 08/2024 to 05/2025

Hilltop Tap House – Parker, CO

Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

• Closed out cash register and prepared cashier report at close of business.

• Followed alcohol awareness procedures for preventing excessive guest intoxication. FULL-TIME HEAD BARTENDER / SERVER/TRAINER, 07/2022 to 08/2024 Chili's Bar and Grill – Laramie, WY

Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

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Performed opening and closing duties, printing sales reports, setting up for incoming shifts, and taking inventory.

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• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Implemented drink prep procedures, significantly reducing wasted stock.

• Served high customer volumes during special events, nights, and weekends. Front Desk Check-in, 09/2021 to 07/2022

University of Wyoming Indoor Tennis Complex – Laramie, WY Answered phone system to respond to inquiries, schedule court times, and transfer calls to correct departments and personnel.

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• Maintaining strong knowledge of services at tennis facility.

• Opened and closed procedures followed for facility. Sales Associate, 04/2021 to 08/2021

Sally's Beauty Supply – Aurora, CO

• Prepared merchandise for sale by pricing or tagging.

• Provided positive first impressions to welcome existing, new, and potential customers.

• Helped customers locate products and checked store systems for merchandise at other sites.

• Managed returns, exchanges, and refunds in accordance with store policy. Sales Associate, 07/2019 to 04/2020

Cost Plus World Market, Inc – Aurora, CO

• Prepared merchandise for sales floor by pricing or tagging.

• Solved customer challenges by offering relevant products and services.

• Managed returns, exchanges and refunds in accordance with store policy.

• Assessed customer needs and utilized suggestive selling techniques to drive sales. Sales Associate, 09/2018 to 07/2019

Michaels Arts and Crafts – Aurora, CO

• Prepared merchandise for sales floor by pricing or tagging.

• Helped customers locate products and checked store system for merchandise at other sites.

• Managed returns, exchanges and refunds in accordance with store policy.

• Managed efficient cash register operations.

Cashier, 06/2018 to 09/2018

Kings Soopers – Aurora, CO

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Restocked and organized merchandise in front lanes.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Monitored self-checkout systems and provided help in resolving complex problems. Education

Bachelor of Science: Criminal Justice

Colorado State University- Global - On-Line Program High School Diploma: 05/2021

Cherokee Trail High School - Aurora, CO

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