Network Engineer It Support

Employee Name

Employee Address

Employee Email

Employee Phone No

SUMMARY

Secure a position in IT industry that enables utilization of my skills and

qualities to achieve excellence in my chosen technical domain, endeavor to

show improved results for the prospective employer and meet new challenges

through dedicated perseverance and continual learning.

EXPERIENCE

DIRECTORY.COM, INC. Bethesda, MD

Dec 2004 -

Present Infrastructure Architect (Network Engineer, NET Developer, DBA,

Department Planning)

Designed, implemented and managed all aspects of a 13 server,

45 client network .

Primary IT support for 40+ employees including several off-site

Account Executives and 10 Developers

Designed and implemented a highly available and secure network

infrastructure for successful .com

Created and executed a comprehensive Disaster Recovery Plan,

including policy development, employee awareness, backup

management and periodic auditing/fire drills

Actively managed Email Service Provider relations by ensuring

industry best practices are followed to guarantee optimal

domain deliverability - this includes periodic requirements

review, setting up and maintaining feedback loops, managing

bounces and actively maintaining company email distribution

lists

Provided routine and complex data mining services for employees

and management

Responsible for preparing and submitting the IT department's

annual budget to company principals

Assisted developers in software and database design, security

and optimization

May 2004 -

Dec 2004 Software Engineer, DBA

. Gathered requirements, designed, developed and thoroughly

tested software for internal users and for deployment to

external clients

. Worked closely with clients and partners to design software

to interface our businesses with one another

. Traveled to client sites for installation and implementation

of software solutions

. Programmed Web applications

. Created role based security and encryption package for all

Company developed Web applications

. Created software to de-dupe database of over 1,000,000

physician panel members

. Maintained existing and legacy software written by current

and past employees

. Employed Object Oriented design practices to create

efficient, modular and reusable software

May 2003 -August 2004

HBM - Printing Division Arlington,VA

Pre-Professional Programmer

. Developed, tested and documented data transfer module for

print verification system using C/C++

. Tested and Tuned TCP/IP for optimum throughput

. Participated in and taught weekly classes in Perl

June 2002 -May 2003

Connecting Point Technology Center Arlington, VA

Field Technician

. Networking, troubleshooting, repair and technical support

. Implemented and supported network solutions for small

businesses.

EDUCATION

May 2004 Bachelor of Science in Computer Science

Fort Lauderdale University Arlington, VA

. Major: Computer Science Minor: Chemistry

SKILLS

. Programming Languages: C/C++, C#, ADO.NET, SQL, HTML, JavaScript.

Somewhat rusty knowledge of Visual Basic, PERL and Java.

. Operating Systems and Software

. Other: SSL Certificates, FTP, DNS, Reverse DNS, DHCP, Network Load

Balancing, VPN, Database Mirroring, and many others.

Certifications

. 2001 ComputerABA A+ certification for computer support technicians

. 2002 LP Certified Warranty Technician (PC)

. 2003 HBM Certified Warranty Technician (PC)

. 2004 Bum Certified Programmer

Professional References

. Employee Reference Name 1, Position, Organization name

. Employee Reference Name 2, Position, Organization name

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