Scrum Master Project Manager

Nalini Aggarwal

Agile Coach/Senior Scrum Master/ Project manager

Highly seasoned and results-driven Agile coach/Scrum Master/Project Manager with impressive 13+ years of hands-on experience in Agile methodologies, boasting certifications as an Agile Coach and Product Management expert. Proven proficiency in meticulous project planning, showcasing unwavering commitment to customer-centric methodologies and adept project tracking and reporting. Collaborative leader effectively engaging with product owners, product managers, and diverse stakeholders, demonstrating exceptional ability to identify and streamline product roadmaps. Well-versed in LEAN principles, and adept at fostering excellence at both team and program levels. Recognized for client-centric approach, actively partnering with clients to comprehend pain areas.

Areas of Expertise

● Stakeholder Engagement

● Project Management

● Resource Planning

● SCRUM and Kanban

● User Story Refinement

● Project Tracking

● Agile Methodologies

● LEAN Principles

● Risk Management

Professional Experience

Comcast, Philadelphia

Senior Scrum Master and Agile coach

May 2023 — Present

Brief of Projects :

Project1: This is a Govt & Regulatory Broadband Data collection (BDC) Program. FCC(Federal communication Commission)envisions broadband footprint all over the United States and gives opportunity to all Broadband Service providers to service the location as specified from the BDC data. The filing process is biannual and Comcast provides data for the location that can be serviced. Team Size : 12 (On shore - 6, OffShore – 6)

Project2: The team Works on Web applications providing details on the serviceable locations marked by Comcast and other details on the proximity data and enhancements. Team Size : 10 (On shore - 4, OffShore – 6)

Lead team of geographically dispersed professionals, fostering culture of self-organization and applying agile principles to deliver business value within timeboxed Sprints. Facilitate scrum ceremonies, including Daily Stand-up, Sprint Planning, Sprint Review, and Sprint Retrospective. Working together with different cross functional teams in achieving the product delivery(PoD). Set up scrum board (JIRA) and support team in overcoming blockers and impediments. Attend meetings with business stakeholders and cross-functional teams to discuss timelines, address blockers, mitigate risks, manage dependencies, identify critical paths, and handle scope changes and Maintain project priorities, deadlines, and deliverables.Create customized Scrum dashboards for each team, providing real-time visibility into work progress, story metrics (e.g., completed, abandoned, roll-over), team burndown charts, and velocity.

●Orchestrated coordination of two development teams throughout all project phases, ensuring successful planning, implementation, and its delivery with continuous improvement.

●Conducted training sessions on Agile principles, working on Key Performance Indicators(KPI) with the team-promoting best practices and enhancing team proficiency.

●Cultivated scrum culture within the team, promoting self-organization and adherence to Definition of Ready and Definition of Done.

Tools Used: Jira (Scrum board), Confluence, Postman, Service Now, Slack, Outlook, MS Teams, Excel, Smart sheet, Word, PowerPoint.

Vanguard, Malvern, PA

Scrum Master/ Project Manager

April 2022 — November 2022

Brief of Project:

The team worked on developing, maintaining and enhancing APIs for multiple applications and Data migration to Multi region and Out of Region for data security.

Team Size: 9 (On shore - 2, Off Shore – 7), 10 (On shore - 2, Off Shore – 8)

Managed document management on Confluence, overseeing API requirements, test cases, and updating deployment history, new requirements, KT sessions, and videos. Reviewed Bitbucket commits to cross-check JIRA ticket status. Reported SLA metrics for applications including deployments, Change Failure Rate, Mean Time to Recover, code mutation, and other coverage using Splunk logs. Proficient in using AWS, Agile, Jira for scrum board, Confluence, Swagger, Postman, Service Now, Bamboo, SailPoint, Outlook, MS Teams, Excel, Word, PowerPoint. Conducted regular meetings with product owner and stakeholders to discuss roadmap, milestones, deliverables, and timelines, as well as potential blockers, scope creeps, and changing timelines. Collaborated with product owner and business analyst to prioritize the sprint backlog, identify dependencies, and mitigate risks during the development process.

●Monitored sprint iterations to ensure alignment with business values as MVP, addressing dependencies as necessary.

●Participated in Big Room Planning meetings to gain understanding of product, roadmap, alignment with RTE, and planned deliveries.

●Successfully facilitated and guided development teams in self organizing, participating in the Agile Release train meetings(ART) and giving the brief understanding of PI planning details.

●overseeing project coordination, including setting and managing project scope, priorities, deadlines, and deliverables, and collaborating with other teams to address dependencies.

●Guided teams in adopting Azure DevOps practices for source control management, branch policies, and code reviews, ensuring high code quality and consistency.

●Utilized CI/CD Pipeline (Bamboo) for deployment management, deploying builds to various regions and ensuring successful activation.

●Utilized Service Now to create Change Requests (CR) and associated tasks, diligently pursuing approval and overseeing deployment planning and signoff.

●Generated reports through SonarQube using Bamboo builds.

Wells Fargo, San Francisco

Scrum Master/Project Manager

February 2020 — March 2022

Facilitated daily stand-up meetings, sprint planning, sprint reviews, retrospectives, and product backlog management. Conducted thorough analysis of business requirements in partnership with Product Owner, transforming into user stories. Collaborated with Product Owner and business stakeholders to establish project milestones, deliverables, and timelines. Identified and assessed risks associated with development activities, implementing appropriate mitigation strategies.

●Served as servant leader, guiding and coaching team to embrace agile values and principles.

●Aligned product roadmaps and the releases with realistic schedules by working closely with product managers and engineering teams.

●Tracked and communicated team velocity and progress of sprints/releases. Mentoring teams to follow agile ways of working.

●Managed documentation using Confluence, overseeing the creation of new requirements, workflows, GitHub repository links, test cases, deployment history, KT sessions, and videos.

AMEX, Phoenix, AZ

Scrum Master

January 2019 — January 2020

Mentored and guided new teams in transitioning from Waterfall to agile methodologies, facilitating Scrum ceremonies. Supervised teams to ensure consistent delivery of business value. Collaborated with Project Manager to develop Project Plans and allocate resources based on skill set for selected projects.

●Prioritized and sequenced Backlog with the Product Owner every sprint, aligning with business value.

●Leveraged tools such as Bitbucket, Confluence, Postman, and JIRA board to streamline project processes.

TAG Vinnatti, India

Scrum Master

July 2009 — August 2015

Developed and created comprehensive project plans, schedules, and work breakdown structures for multiple projects. Collaborated with Product Owners and team members to establish product/sprint backlogs, prioritize user stories, and develop sprint schedules for Scrum projects. Facilitated daily stand-up meetings, backlog sessions, sprint planning meetings, retrospectives, and demos. Prepared and presented status reports to senior management, including metrics, risks, and dependencies.

●Monitored project progress and executed project plans, ensuring adherence to timelines and identifying critical path dependencies.

●Identified, assessed, prioritized, and effectively managed project risks and issues.

●Proficiently utilized tools such as Excel, Confluence, JIRA board, Word, MS Teams, PowerPoint, and Outlook.

Additional Experience

Business Analyst, SLK Software Services Pvt Ltd, India Jun 2007 - Jun 2009

Education

Master in Sciences, India

Master in Computer Application, India

Licenses & Certifications

ICP-ACC- Agile Coach Certified

POPM(Product Owner product management) 6.0 Certification

Safe Agilist 5.1 Certification

CSM - Certified Scrum Master

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