Graphic Design Customer Service
Resume:
Ryan Disney
****************@*****.***
Cincinnati, OH
EDUCATION
Associate of Applied Science
Visual Communication
Sinclair - Dayton, OH
SKILLS
• Adobe Creative Suite
• Graphic Design
• Wide Format Printing
• Pre-Press
• Video Production
• Logo Design
• Customer Service
• Marketing
• Copywriting/Editing
CERTIFICATIONS
RapidSOS Telecommunications
RCIC eCLEAR/Leads Certified
EMD, EFD, EPD Certified
EXPERIENCE
Emergency 911 Operator
Cincinnati ECC
May 2024 - December 2024
Responsible for answering emergency calls, quickly assessing the situation, while gathering critical information from callers.
Responsible for determining the appropriate emergency response, and dispatching the necessary
personnel like police, fire, or EMS units to the scene while providing instructions to callers when needed, all while maintaining composure under high-pressure situations. Graphic Design and Pre-Press Specialist
University of Cincinnati Printing Services
January 2024 - May 2024
Responsibilities included designing or updating varying print projects for UC departments, students, and staff. As well as, most printed materials for Trihealth, Hoxworth, and UC medical centers.
Responsibilities also included assisting in the bindery and printing process. Tasks such as lamination, saddle stitching, ID badge production, and perfect binding.
Print Production Manager
Lumaware - Cincinnati, OH
August 2014 - November 2023
Responsible for the production and design of a wide variety of merchandise, such as illuminating exit signs, reflective and photoluminescent identifiers for firefighter protection, promotional material, social media announcements, and custom signage utilizing wide-format vinyl plotters.
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