Amy Denise Cossin
Havelock, NC 28532
*********@*****.***
MLO# 2237761
Objective: To find a rewarding position in a stable company.
Education:
**** ******** Loan Educators
2007-2011 DeVry University, Business Management
1997-1999 Fairfield Career Center, Legal Office Technology
1999 Groveport Madison High School
Experience:
2010-Present Weltman, Weinberg, & Reis, Co., 3705 Marlane Drive, Grove City, OH 43123 614-***-****
Started in Entry Level Debt Collections then promoted to Lead Collector. My responsibilities are assisting the Supervisors with training and monitoring of Collections Representatives, ensuring Representatives are compliant with policies and guidelines, taking over difficult calls for Representatives, assisting the representatives with work related questions and concerns, maintaining a route of 200-600 accounts, negotiating settlement terms with our Clients and the Debtors, verifying the debtor’s assets and availability to resolve the balance, and resolving disputes.
2007-2010 Law Office of Curtis O. Barnes, 2323 Lake Club Drive, Suite 200, Columbus, OH 43232
Started in Entry Level Debt Collections then promoted to Team Coach. My responsibilities included scheduling, assisting the Managers with productivity, and monitoring, processing payments, balance negotiations, and dispute resolution. I was also involved in training of new hires.
2005-2007 Law Offices Jonathan & Alissa Holfinger, 495 S. High St. 250, Columbus, OH 43215 614-***-****
My titles were File Clerk and Collector. My daily duties included asset location, filing suits and Criminal Pleadings with the Franklin County Courts, communicating with Clients, and collecting on Judgments. My responsibilities also included typing pleadings and correspondence, answering phones, filing, and scheduling.
2006-2007 Confidential Services, 1156 Alum Creek Dr., Columbus, OH 43209 614-***-****
My title was Coordinator. I worked directly with Clients and Repossession Agents to recover assets for Financial Institutions. My daily duties included locating assets, skip tracing, scheduling vehicle