Medical Assistant Patient Care

Bouchra Mrabet

Fairfield, CT 203-***-**** ***************@*****.***

Dedicated and compassionate Medical Assistant with experience in urgent care settings. Skilled in performing clinical and administrative tasks, managing patient flow, and ensuring the highest level of patient satisfaction. Strong communication and organizational skills, with a passion for delivering exceptional healthcare services and supporting medical professionals in providing quality care.

CORE COMPETENCIES

Medical: Phlebotomy, EKG, Vital Signs Monitoring, Medication Mgmt., Patient Care, Clinical Assistance, Infection Control, EMR, Vital Signs, Wound Care, First Aid/CPR/AED, Trauma Care, Airway Management, Bleeding Control

Soft Skills: Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills, Patient Care

PROFESSIONAL EXPERIENCE

AFC Urgent Care Bridgeport, CT 2022 - Present

Medical Assistant (MA)

●Assisted in providing direct patient care, including taking vital signs, documenting medical histories, and assisting with examinations and procedures.

●Efficiently managed patient flow, ensuring minimal wait times and smooth clinic operation.

●Performed various diagnostic tests, such as EKGs, rapid strep tests, rapid flu tests, and urinalysis, ensuring accurate and timely results.

●Prepared and maintained examination rooms, ensuring cleanliness, organization, and availability of necessary supplies and equipment.

Jennas Brick Oven Pizza LLC. Bridgeport, CT 2015 - 2022

General Manager

● Responsible for daily operation, including staff scheduling, and quality control.

●Actively engaged with customers, addressing concerns, and ensuring a memorable dining experience.

●Maintained strict adherence to food safety and sanitation regulations, ensuring a clean and safe environment for both employees and customers.

●Collaborate with vendors to negotiate pricing, monitor inventory levels, and optimize quality product while maintaining cost control.

●Responsible for daily operation, including staff scheduling, and quality control.

WELLCARE New Haven, CT 2010 - 2015

Certified Nurse Aide (CNA)

●Assisted clients in skill development in activities of daily living, domestic living, recreation, and socialization.

●Provided assistance with ambulation and range- of motion exercise.

●Ensured assigned clients’ nutritional needs were met according to prescribed diet; assisted with feeding as necessary.

●Weekly, performed household duties for clients, including cooking, goal setting, and escorting during excursions.

●Weekly, assisted participants with meal preparation and other household duties.

●Organized game time and other recreational educational activities according to individual preferences.

●Nightly, bathed and prepared individuals for sleep and activities taking place the following day.

EDUCATION/CERTIFICATIONS

Certified Clinical Medical Assistant (CCMA) AIHT Education Stratford, CT 2021

Certified Pharmacy Technician Housatonic Community College Bridgeport, CT 2016

Certified Nurse Aide Training Direct Bridgeport, CT 2009

Bachelor of Science in Accounting University of Hasan I Settat, Morrocco 2004

Fluent in English, Arabic & French

CPR Certified

References:

Available upon request

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