R E Customer Service
Resume:
Contact
Education
Phone
gaganpinder.12gmail.com
Calgary T3J 0H6
Address
Gagandeep
S t o r e A s s o c i a t e
Experience
Welcoming visitors in a friendly and professional manner upon arrival. Scheduling and confirming appointments, managing cancellations and rescheduling. Responding to incoming calls, directing them to the appropriate staff members. Maintaining client records, filing paperwork, managing office supplies. Check and reply to emails on outlook and gmail.
Conducting initial consultations to understand client needs, concerns and presenting issues.
Collecting fees and maintaining book of accounts related to income and expenses. Adhering to ethical guidelines regarding client privacy. Serves visitors by greeting, welcoming, and directing them appropriately.
·Notifies company personnel of visitor arrival.
·Maintains security and telecommunications system.
·Informs visitors by answering or referring inquiries.
·Directs visitors by maintaining employee and department directories.
·Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
·Operates telecommunication system by following manufacturer’s instructions for house phone and consoles operation.
·Keeps a safe and clean reception area by complying with procedures, rules and regulations.
·Supports continuity among work teams by documenting and communications actions.
·Contributes to team effort by accomplishing related results as needed. Receptionist and Counsellor
Receptionist
2020-2024
2013 - 2020
Starks Immigration and Educational Consultants, Amritsar, INDIA Pacific Institute of Education, Amritsar, INDIA
Rajasthan Technical University
University of Bikaner
MCA - Master of Computer
Applications
BCA - Bachelor of Computer
Application
2008-2011
2006-2008
Microsoft Outlook
Microsoft Excel
Microsoft Word
English
Hindi
Punjabi
Expertise
Language
Merchandising: arrange and present products in a visually appealing and organized manner to attract customers and drive sales. Ensure constant inventory on the shelves.
Assist in receiving and stocking of all merchandise. Operate a cash register. Cashier duties.
Provide quality customer service during operating hours. Ensure store cleanliness.
Store Associate
Feb 2025 - till date
Dollarama
Contact this candidate