**** ******* ******* **, *********, US, ***** •
**********@*****.*** • 847-***-****
ANNA VERZAL
Warehouse operator
PROFESSIONAL SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. EMPLOYMENT HISTORY
WAREHOUSE OPERATOR Sep 2021 - Present
Medline Industries, Inc Mundelein, IL
• Utilized scanners and RF devices for tracking purposes.
• Reviewed work orders before starting work to determine necessary materials and meet deadlines.
• Assisted with physical inventories as required.
• Protected items by wrapping in cling film, padded moving blankets and tape.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
• Planned and completed group projects, working smoothly with others. MILITARY POLICE OFFICER Jun 2020 - Present
US Army Arlington Heights, IL
• Completed regular patrols of assigned areas within operations areas.
• Conducted random checks of personnel identification cards for security purposes.
• Diffused hostile situations with effective negotiation techniques.
• Provided physical security and law enforcement services to military personnel, facilities, and resources.
• Transported dignitaries, government officials and criminals between stipulated locations.
• Coordinated with local law enforcement agencies during joint operations.
• Maintained safe and secure environments for court proceedings.
• Enforced military laws and regulations.
• Maintained updated knowledge through continuing education and advanced training. BUS DRIVER, FLUID CHECKS, TECH INSTALLATIONS Mar 2019 - Sep 2022 Lakeside Transportation Waukegan, IL
• Inspected vehicles and checked gas, oil and water levels prior to departure.
• Facilitated smooth passenger loading and unloading at designated route stops.
• Reported delays or accidents.
• Inspected vehicles prior to each shift for mechanical defects or malfunctions.
• Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
• Followed designated routes according to timetables while obeying speed limits at all times.
• Used navigation equipment and two-way radio while remaining focused on safety.
• Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
• Verified that all passengers were seated before operating the bus.
• Performed pre-trip inspection and mechanical checks before scheduled run.
• Helped elderly and disabled passengers board and exit bus.
• Cleaned and sanitized bus interiors to lessen germ spread.
• Modified existing software systems to enhance performance and add new features. SHOVELED SNOW Jan 2019 - Apr 2021
Acres Snow Removal Wauconda, IL
• Maintained upkeep of driveways, parking lots, sidewalks, planters and other grounds features.
• Cleared sidewalks of ice and snow during cold weather season. GENERAL SERVICE TECHNICIAN Sep 2018 - Mar 2019
Pepboys Waukegan, IL
• Oil changes, tire changes and minor fixes like light bulbs.
• Repaired, replaced and adjusted brakes.
• Conducted test drives before and after repair services.
• Logged services performed in service ticket system.
• Replaced broken headlights or tail lights with new ones as needed.
• Completed vehicle inspections of brakes, belts and hoses following checklist.
• Lubricated joints and tire rod ends to keep automotive parts fully functional.
• Checked fluid levels to fill and replace at appropriate time.
• Installed batteries, wiper blades and bulbs using appropriate parts.
• Removed old oil, replace filters and added correct amount of new oil.
• Aligned wheels using special alignment equipment and wheel-balancing machines.
• Installed new radiators when necessary to ensure optimal cooling performance of the vehicle's engine.
• Reviewed work orders and discussed with supervisors.
• Changed oil and filters in vehicles daily.
JANITORIAL DUTIES May 2018 - Sep 2018
Great Wolf Lodge Gurnee, IL
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Understood and followed oral and written directions. SECURITY Nov 2017 - Apr 2018
Allied Universal Rosemont, IL
• Maintained updated knowledge through continuing education and advanced training.
• Patrolled crowds during events to preserve order and promote security.
• Enforced access control measures in accordance with established procedures.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Adhered to post orders while maintaining a visible presence around the property.
• Searched bags manually to identify prohibited items and contraband.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Inspected fire extinguishers to ensure they were properly charged and operational.
• Protected entrances by scanning individuals and bags via manual checks or x-ray machinery. DELIVERY DRIVER Apr 2017 - Nov 2017
Jimmy John's Gurnee, IL
• Greeted and took customers orders, prepared sandwiches and delivered.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Notified customers of delays to decrease calls to support.
• Contacted customers prior to delivery to coordinate delivery times.
• Navigated routes with relevant map programs and GPS systems. PHONE TECHNICIAN Oct 2016 - Apr 2017
Bright Star Libertyville, IL
• Debugged and graded cell phones.
• Cleaned accessories for resale.
• Tested connections to verify power supplies and communication link functionality.
• Updated software and firmware on various types of phone systems.
• Installed, set up and repaired devices and system components.
• Maintained schedule of class assignments to meet deadlines. CASHIER/CUSTOMER SERVICE Oct 2015 - Oct 2016
Taco Bell Gurnee, IL
• Greeted customers and provided friendly customer service.
• Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
• Inspected orders to make sure they were accurate before handing them to customers.
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Answered phone calls to assist customers with questions and orders.
• Took orders, prepared foods and processed payments in full-service establishment. EDUCATION
HIGH SCHOOL DIPLOMA May 2015
Warren Township High School Gurnee, IL
SKILLS
Security Clearance, CLS, Team Building, First Aid, CPR, DOT Standards, Vehicle Inspection, Safety, Forklift, Law Enforcement, Customer Service, Technical Support, Automotive Repair, Security Operations, Logistics. ADDITIONAL INFORMATION
CERTIFICATIONS
Top Secret Security Clearance
CLS certified
First Aid/CPR Certification