Bodily Injury Claims

Frances DiMaio

***-** **** ******

Bellerose, NY 11426

Home Phone: 718-***-****

Cell Phone: 516-***-****

E-Mail: *********@*****.***

Objective

Experienced professional seeking a challenging position that will utilize my analytical and investigative expertise.

Qualifications

Skills: Microsoft Windows, Microsoft Word, EXCEL

Activities: Toastmasters International, Mentoring Program, NYS Notary Association

Licenses: New York State Property Adjusters License - Expires 12/31/2024

New York State General Adjuster’s License – Expires 12/31/2024

Employment

Commercial Claims Adjuster 2013 - Present

Wright Risk Management/Wright Specialty Insurance, 333 Earle Ovington Boulevard, Uniondale, New York 11553

Specializing in property and casualty coverage for educational institutions.

Handles to conclusion first- and third-party property damage, general liability, no fault and bodily injury claims.

Handles non litigated and litigated third party property and bodily injury claims to conclusion

Claim Representative 1997 - June 2013

State Farm Mutual Automobile Insurance Companies/Bodily Injury Unit, 1305 Walt Whitman Road, Melville, New York

Property damage claims examiner handling first and third-party claims.

Handles first party Bodily Injury claims.

Handled both first- and third-party property damage and total loss claims to conclusion.

Exercising discretion and judgment in the evaluation of coverage, liability, negotiation and settlement of claims up to established authority.

Identifying coverage questions and issuing time sensitive reservation of rights and disclaimers.

Investigating, evaluating, and settling complex bodily injury claims.

Requesting outside investigation from independent vendors as required and evaluating the credibility of witnesses to determine liability.

Demonstrating strong negotiations, communication, and organizational skills.

Providing superior customer service.

Call center experience.

Assist various divisions with marketing prospective new accounts.

Experienced in Auto claim subrogation.

Involved in underwriting.

Education

M.B.A. in Management Graduated

Dowling College, Oakdale, New York

B.A. in Accounting and Information Systems, Graduated

Queens College, Flushing, New York

References: Available upon request

Contact this candidate