Customer Service United States
Resume:
Willie Hill
McDonough, GA *****
***********@*****.***
Professional Summary
I am seeking challenging positions within the Distribution industries that would utilize my knowledge and experience in all warehouse duties.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Reach Lift Operator
United States Cold Storage-McDonough, GA
December 2019 to Present
• Shipping and Receiving: Unload and load trailers and verify proper stacking and freight not being mixed on pallets, one item to a pallet as required unless instructed otherwise. Tape or stretch-wra Order Picking: Pull and prepare product for shipment, ensuring that the exact number and type of product is located and shipped, Make certain product comes from the proper locations and the lot numbers correspond to the picking documents. Perform picking duties in an efficient manner that meets customer service standards. Pallets height can reach up to 7 feet. Loading: Efficiently move product from the staging or storage areas into railcars or trailers. Equipment: Load, unload, move, stack and stage product and materials using a forklift, clamp truck, slip-sheet or other power equipment. Maintain the facilities, equipment and materials in a neat, clean orderly fashion.
Tow Truck Driver
Elite Automaxx-Forest Park, GA
March 2017 to December 2019
Provided prompt customer service while responding to calls for lockouts, flat tires, fuel deliveries and accident tows under contracts with insurers. Performed pre-delivery vehicle inspections securing loads and assuring required paperwork was in order. Demonstrated ability to work with customers in stressful situations typical of repossessions. Processed customer payment information including credit cards and cash payments.
Order Selector and Forklift Operator
Collins Brothers-Forest Park, GA
June 2012 to March 2017
Conducted day by day checks of powered equipment, by means of a safety checklist, to make sure such equipment is in fine working order. Demonstrated ability to work well under pressure, organize and prioritize work assignments, and meet established deadlines. Reported damaged and out-of-stock product to manager. Assisted in the training of new personnel in order selecting. Arrange and place assembled case pick pallets and shift assembled pallets from picking areas to a dock door. Shipping and Receiving/Returns. Replenishing and Pre-Pack department. Individually recognized by Corporate Management to assist in east coast operations. Employee of the quarter for reducing downtime and increasing productivity.
Warehouse Worker
Filet of Chicken-Forest Park, GA
November 2007 to June 2012
Checked, verified, and audited merchandise to ensure that ordered merchandise has been received and merchandise is as ordered and not damaged or defective; entered data into remote data terminal, and place merchandise onto flats and trucks. Identified, separated, labeled, and filled merchandise orders from stores by selecting and moving merchandise from pick slot to conveyor. Loaded outgoing merchandise form conveyor, and reported damaged or vendor compliance issues to supervisor. Met safety, productivity and quality standards, and performed other related duties and responsibilities as assigned.
Order Selector
Southeast Frozen Foods-Miami, FL
July 1998 to October 2007
selecting items from our warehouse to fill orders at a high pick rate. building pallets of the selected items, then shrink-wrap and label the pallets for shipment. operating an electric pallet jack, using other equipment aswell to transport large orders to the appropriate area. also have basic reading skills to interpret work orders and select the proper items. Education
Diploma
Miami Jackson Senior High - Miami, FL
August 1995 to June 1998
Skills
• Packaging
• Flatbed
• Assembly
• Electric Pallet Jack (9 years)
• Loader Operation
• Reach Truck
• Clamp Truck Experience
• Logistics
• Customer service
• Construction
• Restaurant experience
• Cash handling
• Peachtree
• Order Picking
• Order Picker
• Forklift
• Towing
• Hotel experience
• Load & unload
• Learning technology
• Time management
• Load & Unload
• Tow truck
• Order fulfillment
• Organizational skills
• Warehouse experience
• Heavy lifting
• Driving
• Manufacturing
• Supervising experience
• Microsoft Word
• Forklift Operator (5 years)
• Computer skills
• Assembly Experience
• Communication skills
• Materials Handling
• Delivery Driver Experience
• Lawn Care
• RF scanner
Certifications and Licenses
Driver's License
Forklift Certification
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