Security Officer Guard

Said Mahmood

***** ****** **. *** # ***, Hayward, CA, 94544

347-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Said has a positive, can-do attitude towards safeguarding people, buildings and valuable items. He is a fully trained up professional who has a watchful eye and protective instinct that goes far beyond the basics. You can rely on him to be firm but fair and make decisive decisions when dealing with incidents and difficult situations. As a true professional he holds a long list of security related qualifications and is used to working in a heavily regulated industry. In his current role he deals sensitively, effectively and efficiently with people and situations, using common sense to resolve basic day to day problems. With his colleagues he has reputation for being level-headed and never permitting or using excessive force or violence when dealing with offenders. At work he is also involved in the planning and implementation of contingency and emergency response plans. During his career he has looked after both public and private sector offices, schools and factories. Right now, he would like to join a company which believes that every security officer should be rewarded for a job well done.

PROFESSIONAL EXPERIENCE

SECURITY GUARD – 12.01.2019 – 08.10.2022

Legion Security Company – San Francisco

Responsible for conducting regular foot patrols, being vigilant at all times, monitoring CCTV, and addressing and reporting any breaches in security.

Duties;

Escorting any unwelcome persons from the property without interrupting the orderly flow of the business’s operation.

Assisting people in distress and need.

Ensuring a safe environment for employees, guests and visitors.

Stopping, checking and admitting visitors into a building.

Controlling the access control systems.

Watching a specific location from the control rooms surveillance camera.

Responding to alarm activations and incidents across the site.

Reporting any discrepancies or violations immediately to the relevant parties.

Informing violators of the policies and procedures that they have broken.

Dealing in a fair but firm way with anti-social people causing a disturbance.

Patrolling the premises on foot at regular intervals.

Quickly responding to any distress calls and alarms.

Greeting people in a polite, professional and friendly manner.

Actively liaising with stakeholders to plan and review security operational performance.

Managing, evaluating, and resolving any physical or digital security incidents or breaches.

Supporting evacuation of the building during fire alarm activations.

Advising staff, and visitors about the parking rules, restrictions and regulations.

Arranging for improperly parked vehicles to be towed away.

Administering first aid to people who may have been injured.

SECURITY GUARD – 08.17.2022 – Present

Jones Protective Services – San Francisco

Investigating reports of lost and found property.

Conducting preventative outside mobile patrol inspections to stop burglary, damage and any other criminal activity.

Carrying out related administrative and clerical duties.

Performing security checks on both the inside and exterior of a premises.

Assuming a variety of bodily positions and postures for long periods of time, such as sitting, standing and bending.

Conducting safety checks on a set of buildings.

Monitoring access to secure areas and only allowing through authorized personnel.

Directing visitors to the correct departments or reception area for information.

Monitoring surveillance equipment, and access points.

Keeping detailed notes of all on-site happenings.

Submitting reports to senior managers of all daily surveillance activity.

Giving directions to members of the public.

Keeping a record of all visitors including the time of arrival and departure.

Issuing parking tickets to visitors who overstay.

Providing secure storage for oversized items that are delivered to the company.

Communicating and cooperating with individuals exercising their rights under data protection laws.

KEY SKILLS AND COMPETENCIES

Professional

Proven ability to be part of a complex, regulated and fast-moving security operation.

Able and willing to work 12 hour shifts, both day and night.

Willing to undertake a physical assessment before employment.

Good hearing and can determine and estimate the point and origin of noise.

Detailed knowledge of standard security concepts, practices and procedures.

Can solve problems using own initiative.

AREAS OF EXPERTISE

Protecting property

Physical restraint

Incident reporting

Security programs

Preventing vandalism

Paperwork

Foot patrol

Security processes

Welcoming visitors

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