Senior Network Analyst

PROFESSIONAL SUMMARY

Dynamic Senior Network Analyst with Windstream, skilled in Cisco IOS and advanced troubleshooting. Successfully developed data migration strategies and optimized network performance, achieving seamless communication across components. Proven ability to manage large projects and enhance operational efficiency through analytical problem-solving and meticulous testing. Committed to delivering high-quality network solutions.

SKILLS

Routing • Protocols expertise • Cisco, Juniper, Alcatel Routers • Switching technologies

Cisco, Juniper, T5C, Switches • Python / Scripting • LINUX Server Batch Scripting

Virtualization technologies proficiency • Software-defined networking • Firewall administration

Network configuration • Wireless networking • Network device monitoring

CERTIFICATIONS

CompTIA Security MEF-CECP

EXPERIENCE

Senior Network Analyst

WINDSTREAM Greenville, South Carolina Jan 2013 – Feb 2025

Project encompassed comprehensive migration and optimization of ENNI (External Network-to-Network Interface) services, focusing on seamless transition and enhanced network performance. Key activities included:

Strategic Planning

Developed a detailed data migration plan, outlining specific requirements for both Windstream-managed and customer-owned equipment.

Established a comprehensive interconnection and testing strategy to ensure seamless network communication.

Configuration and Conversion

Translated existing PE (Provider Edge) router configurations to the new ENNI standards.

Updated customer router configurations to align with new standards.

Converted TDM (Time-Division Multiplexing) circuits to Ethernet circuits in both PE and customer routers.

Pre-staged new PE configurations for rapid deployment and created customer router scripts for cutover.

Generated NID (Network Interface Device) configurations for field technicians to facilitate on-site circuit testing and connectivity verification with the CLEC (Competitive Local Exchange Carrier).

Implementation and Testing

Executed the migration plan, implementing the pre-staged configurations and utilizing the developed scripts.

Conducted rigorous post-implementation testing to validate network performance, including hardware component verification (switches, routers), security system testing (firewalls), and data transfer rate, latency, and overall network responsiveness validation.

Identified and resolved any detected issues to ensure optimal network operation.

Optimization and Cost Reduction

Verified and decommissioned circuits where Windstream incurred LEC costs without corresponding customer billing.

Cleaned up PE router configurations and initiated circuit disconnects with the LEC, contributing to cost savings; averaged approximately 20 circuit removals per week.

Large-Scale Migrations

Managed complex projects involving the migration of entire ENNIs and associated customer bases to new infrastructure.

Database Management

Updated the database with current information and removed obsolete data, ensuring data accuracy and integrity.

VSAT Field Engineer

PROACTIVE COMMUNICATIONS INC. Kandahar, Afghanistan Jan 2011– Jan 2012

Installed 2.4M VSAT C bands and maintained preventive maintenance for VSAT dish.

Monitored routers, switches, computers, and network usage on a daily basis.

Installed network rack with Cisco, Riverbed, Fortinet, and APC components.

Conducted maintenance and around-the-clock monitoring of VSAT and network components.

Created and installed network infrastructure for DynCorp employees at FOB Gecko

Managed imaging and supporting Windows 7 workstations.

Created and maintained network site documentation.

Troubleshoot connectivity issues with LAN, WAN, and workstations.

Created a site file-sharing system with user permission.

Sergeant

Army National Guard Jan 2007—Dec 2014

Computer Systems: Installed, operated, maintained, and performed limited field-level maintenance on computer systems.

IT Networks: Installed, configured, and maintained network computing equipment.

Cable and Wire Communication Systems: Installed, operated, maintained, and performed limited field-level maintenance on cable and wire systems.

Troubleshooting: Troubleshot and resolved issues related to computer systems, networks, and communications equipment.

Cybersecurity: Involved in cybersecurity functions, ensuring the security of military networks and information.

Network Management: Performed network management functions, including incident and event management.

Software Configuration: Configured and managed software on military systems.

Peripheral Setup: Set up and maintain peripheral devices.

Baseline Image Deployment: Deployed baseline images to systems.

Systems Security Compliance: Ensured systems compliance with security standards.

Communications Equipment: Work with military communications equipment, such as loading TACLANE keys into radars

Network Support Technician

US Army Baghdad, Iraq Jan 2010 – Dec 2011

EDUCATION

Associate’s degree - General

ASHEVILLE BUNCOMBE TECHNICAL COMMUNITY COLLEGE, Asheville, NC

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