Shauna Millikin **************@*****.*** 918-***-****
EDUCATION
Rogers State University Claremore, OK
Associate of Arts: Business Administration May 1999 EXPERIENCE
J&S Auto Sales 2019 - Present
Owner/Operator
Manage operations and finances (sales, accounting, forecasting, compliance, service, marketing). Oversee all vehicle pricing and transactions. Responsible for hiring, firing, and training staff and management. Study industry best practices to develop and implement new policies and procedures. I create value by understanding customer needs and generating personal, small business, or fleetwide solutions.
The Millikin Family 2004 - Present
Public Speaker
As event speaker, I tailor and deliver speeches that capture attention and convince audiences, ranging from 5 to 5000 people. Accurate and updated information is critical— research takes more time than delivery practice. Data harvesting ensures audience-engagement: familiarity with listener demographics enhances my ability to convey relevant, persuasive content Community Care HMO 1994 - 2004
Intake Coordinator
Responsible for admitting new patients and residents, verifying insurance, and navigating complex intake rules and regulations. This included many types of medical facilities (hospices, hospitals, rehab centers, and psychiatric care) each with unique practices and procedures. SKILLS
Employee training and management, business development, project planning, customer service, Microsoft Office, Data Entry, Excel, Accounting
INTERESTS
Music, Travel, Networking, Volunteering, Community involvement