Data Entry Customer Service

Teresa D. Cunningham

***- ***-****

*******************@*****.***

Summary of Qualifications

Experience in retail or customer service preferred

Strong attention to detail and ability to maintain accurate records

Basic computer skills for data entry and inventory management

Excellent communication and interpersonal skills to interact effectively with supervisors, associates, inmates and their families

Ability to work independently and as part of a team

Physical ability to lift and move boxes of merchandise

Attention to detail and ability to follow instructions precisely

Physical stamina to perform repetitive cleaning tasks

Knowledge of cleaning chemicals and safety procedures

Commissary Associate

Respond to inmate inquiries about commissary items and policies.

Assist inmate families with placing orders and resolving account issues.

Maintain a professional and courteous demeanor when interacting with inmates and visitors

Adhere to strict security protocols regarding inmate access and supervision.

Conduct regular searches of the commissary area to prevent contraband.

Report any suspicious activity or security breaches immediately.

Comply with all facility policies and procedures related to commissary operations.

Receive and verify incoming deliveries of commissary items against purchase orders.

Stock shelves and rotate products to maintain freshness and expiration dates.

Conduct regular inventory checks and report discrepancies.

Monitor stock levels and place orders for replenishment

Maintain accurate records of commissary transactions and inventory levels.

Generate reports on sales, stock levels, and discrepancies.

Update and maintain commissary database with relevant information.

Environmental Services

Cleaning and sanitizing all surfaces including floors, walls, windows, bathrooms, furniture, fixtures, and common areas.

Emptying trash bins, properly sorting and disposing of waste, including biohazardous materials.

Maintaining adequate supplies of paper towels, soap, toilet paper, and other necessary items in restrooms and dispensers.

Using cleaning tools and equipment like vacuums, mops, scrubbers, and dusters.

Following strict guidelines for sanitation and disinfection to prevent the spread of germs, especially in healthcare settings.

Adhering to safety procedures related to cleaning chemicals and proper personal protective equipment (PPE) use.

Work History

Wayne County Jail, Detroit, Michigan, 09/2002 to 08/2024

Commissary Clerk

TNT Janitorial, Detroit, Michigan, 03/2001 to 09/2002

Environmental Services

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