Bartender/ Guest Experience
Resume:
Brenda Boice
Lehi, UT *****
********@*****.***
Professional Summary
Dedicated event bartender with a focus on exceeding customer expectations, capable of efficiently handling large crowds in fast-paced environments while maintaining a positive and engaging atmosphere.
Work Experience
Event Bartender
BlueCrew-Columbus, OH
March 2021 to September 2024
• Served a diverse clientele in a high-end environment, maintaining a professional demeanor.
• Collaborated with kitchen staff to pair drinks with menu items, enhancing guest experience.
• Maintained detailed records of customer preferences, leading to a personalized service approach.
• Skilled In the ability to handle all diverse and cultural differences by embracing effective communication.
Housekeeper
Self employed Brendas Cleaning-Columbus, OH
March 2018 to September 2024
• Excellent Residential housekeeper.
• Voted best business 4 years in a row 2021, 2022,2023, and 2024
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Eficient cleaning techniques to complete tasks in a timely manner while maintaining quality results. Bartender/Server
LGC Associates, LLC-Columbus, OH
May 2019 to June 2023
• Prepared and served beverages for over 200 customers daily, adhering to LGC standards.
• Provided exceptional guest service, achieving a 95% customer satisfaction rate.
• Ensured compliance with alcohol regulations, preventing service to minors and intoxicated patrons.
• Maintained bar cleanliness, reducing waste insuring health code compliance
• Complied with all state and government regulations on the sales of alcohol. Bartender
Instawork App-Columbus, OH
February 2021 to May 2023
• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs.
• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction.
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
• Efficiently handled cash transactions and accurately processed payments using POS system. Education
Associate's degree in Medical Assisting
Everest Institute - Gahanna, OH
Certified in Emergency Medical Services
Columbus State Community College - Columbus, OH
Skills
• Restaurant experience
• Serving Experience
• Bartending
• Upselling
• POS
• Catering
• Banquet Experience
• Guest Services
Certifications and Licenses
EMT-B
TABC Certification
Utah Food Handlers Permit
November 2024 to November 2027
Utah alcohol training tips and sips
November 2024 to November 2027
Safeserve
October 2023 to October 2026
Contact this candidate