Configuration Manager Hands-On
Resume:
ADNAN SAEED (GC Holder)
Dallas, TX
**********.****@*****.***
Summary:
●Over 10 years of hands-on experience in Microsoft Endpoint Configuration Manager (MECM/SCCM), Intune, JAMF, MDT, and enterprise endpoint management.
●Proven track record in system deployment, software packaging, automation, virtualization, patch management, and enterprise mobility solutions.
●Deep expertise in large-scale enterprise environments, with a focus on automation, streamlined deployments, and cross-platform integration.
●Proficient in managing SCCM Current Branch, SCCM 2012 R2, SCCM 2007, and Microsoft Deployment Toolkit (MDT) 2013, including Windows Deployment Services (WDS).
●Created and deployed Windows 7/10/11 images using SCCM with MDT integration, leveraging OSD Task Sequences, USMT 5.0, WDS, and Intel AMT vPro for Zero-Touch Installations (ZTI).
●Designed, deployed, and managed Azure Virtual Desktop (AVD) environments with optimization for remote work and compliance.
●Deployed and managed non-persistent and persistent VDI environments using VMware and Citrix technologies.
●Extensive experience in packaging and deploying applications using tools such as:
oWise Package Studio 8.0
oInstallShield 12 / AdminStudio 11.5 SP1
oSCCM 2012 R2 / MECM CB
oCitrix, VMware ThinApp 4.7.3, App-V 5.0
oALTIRIS 7.1.2, HP RADIA Client, and custom in-house tools (MENUS)
●Created, validated, deployed, and rollback-enabled packages for COTS, GOTS, and custom enterprise applications.
●Created MSI transforms (MST), patches (MSP), and merge modules (MSM) tailored to business requirements.
●Automated application deployment and software distribution using PowerShell, InstallShield, and Wise scripts.
●Developed and maintained automation scripts for Zero Touch Provisioning (ZTP), system configuration, patching, and application deployment.
●Advanced scripting experience in PowerShell, VBScript, Wise Script, Batch, and JScript to streamline enterprise processes and improve efficiency.
●Expert in diagnosing software and system issues using tools like:
oProcmon, InstallWatch Pro, Regmon, Filemon, Dependency Walker
oADK, CMRC Viewer, WinDbg, DART, ACDC, Fiddler, BlueScreenViewer
oPuTTY, InCtrl, ChangeBase, Microsoft ACT, Flexera Compatibility Solver
●Resolved compatibility issues during app packaging and deployment phases using APPDNA, Flexera Test Center, and other compatibility testing platforms.
●Managed virtual environments using VMware Workstation, ESXi, vSphere, Microsoft Hyper-V, and Virtual PC.
●Experience with LAN, WAN, SAN administration, and enterprise network infrastructure management.
●Configured and troubleshot virtual machines, host profiles, and supported infrastructure consolidation efforts across datacenters.
●Proficient in analyzing and troubleshooting Public Key Infrastructure (PKI) certificates for SCCM Distribution Points (DPs) and IIS for secure deployments.
●Worked extensively with Active Directory, Group Policy Objects (GPOs), Windows Security, Device Control, and Domain Services.
●Strong knowledge of Windows Registry, File Systems, ODBC connections, COM objects, Services, and Security models.
Technical Skills:
Packaging Tools
Wise Package Studio, Install Shield, Admin Studio, Microsoft App-V 4.5/4.6 sp1/5.1.
Deployment Tools
SCCM 2012, CB, App-V Management Console, Microsoft Intune
Debugging Tools
FileMon, RegMon, Procmon, Orca
Languages
SQL, XML, JavaScript, Shell Script, Wise Script, and VB Script
Operating Systems
Windows Server, Windows 7, Windows 10, Windows 11, VMware, Novell Netware.
Virtual Packaging Tools
VMware Thinapp, Microsoft App-V
Professional Experience:
Santander Bank, Boston, MA- REMOTE March 2023-Present
MECM Engineer/System Engineer
Responsibilities:
●Developed, deployed, and maintained custom task sequences and reference images using MECM/SCCM and Microsoft Deployment Toolkit (MDT), significantly enhancing deployment speed and accuracy.
●Streamlined OS migrations from Windows 10 to Windows 11 using automation through MECM/SCCM and PowerShell, reducing overall deployment time and minimizing user disruption.
●Experienced in creating, deploying, and troubleshooting Windows Operating System Deployment (OSD) images, supporting various hardware models and enterprise requirements.
●Implemented zero-touch installations using CMD, BAT, VBScript, and PowerShell to align with business-driven automation strategies.
●Integrated WSUS with MECM/SCCM to streamline the deployment of Microsoft security updates, implementing phased patching to improve update efficiency and minimize risk.
●Specialized in automated security patching and OS deployment, ensuring consistent compliance and reducing vulnerabilities across endpoints.
●Developed custom SQL-based reports in MECM/SCCM for real-time monitoring of deployment status, software compliance, and endpoint health.
●Worked with Admin Studio and Flexera to repackage and deploy applications, creating MSI packages, Transforms (MST), Patches (MSP), and Merge Modules (MSM) as per organizational standards.
●Created and modified Windows Installer setup packages (.MSIs) using PowerShell and VBScript, ensuring compatibility and adherence to enterprise packaging standards.
●Rationalized source media, validated licensing, and tested application packages in virtual environments using VMware Workstation and vSphere Client.
●Designed and built Microsoft Endpoint Manager (Intune) solutions for modern management of desktops and mobile devices, including Cloud-attached Management, Software Updates, App Deployment, and Device Compliance.
●Automated desktop provisioning and compliance enforcement using Microsoft Intune and Group Policy Objects (GPOs).
●Configured Conditional Access policies with Azure AD and Intune to enforce secure access on Windows and Android devices.
●Successfully implemented SCCM/MECM in a large-scale enterprise with over 10,000 endpoints, supporting bulk device enrollment during acquisition transitions.
●Managed daily operations and maintenance of co-managed environments using MECM/SCCM and Microsoft Intune to support hybrid management of corporate devices.
●Utilized remediation tools such as Tanium, Rapid7, and Wireshark to monitor network activity, detect vulnerabilities, and respond to security incidents.
●Implemented PKI-based authentication solutions including smart card logins and certificate-based VPNs to secure endpoint access.
●Ensured VDI infrastructure security by deploying network segmentation, MFA, and least privilege access principles.
●Integrated Azure Virtual Desktop (AVD) with Azure AD, Intune, and Conditional Access to improve security and streamline access.
●Automated provisioning, scaling, and management of AVD environments using Azure PowerShell, ARM templates, and Azure Automation scripts.
●Managed Active Directory (AD) user accounts, security groups, and organizational units (OUs), enforcing access controls and security policies.
●Configured and managed Microsoft Teams and Exchange Online policies to enhance enterprise communication and collaboration.
●Provided support and administration for network services including DNS, WINS, and DHCP to ensure seamless infrastructure operations.
Pacific Life Insurance, Omaha, NE July 2021- March 2023
SCCM Engineer / Application Packager
Responsibilities:
●Managed and optimized MECM/SCCM environments, ensuring seamless software distribution, application lifecycle management, and OS deployments across thousands of workstations and servers.
●Developed and maintained task sequences for Windows 10/11 deployments, integrating User State Migration Tool (USMT) for seamless user profile transfers.
●Implemented MECM/SCCM Operating System Deployments, including in NWDC sites, covering upgrades from legacy OS versions to the latest Windows builds.
●Developed standardized Windows 10/11 reference images using MDT and SCCM to streamline enterprise-wide deployments.
●Integrated WSUS with MECM/SCCM to automate patch management and ensure Microsoft security patch compliance across the environment.
●Setup and deployed packages across Windows 7, 10, and 11 platforms, customizing installation parameters using PowerShell, silent switches, and PS-App Deploy Toolkit.
●Developed and deployed application packages using Wise Package Studio, Flexera AdminStudio, and InstallShield, ensuring consistent and compliant software configurations.
●Customized application installations with AdminStudio, Wise Scripts, VBScript, and PowerShell, aligning with enterprise deployment standards.
●Repackaged legacy applications into MSI, MSM, and MSP formats, enabling compatibility with modern deployment systems.
●Maintained and updated legacy VBScript-based deployments for backward compatibility with existing systems.
●Virtualized applications using Microsoft App-V and VMware ThinApp, delivering flexible software distribution across VDI and physical environments.
●Worked with end-users to troubleshoot issues related to packaged or virtualized applications, ensuring minimal impact to operations.
●Deployed and managed both persistent and non-persistent Virtual Desktop Infrastructure (VDI) environments to enhance desktop performance and user experience.
●Worked with Desktop and Application Virtualization technologies including VMware Workstation, VMware View, Lab Manager, and ThinApp
●Configured virtual machines and hosts on VMware ESXi and ESX Server, performing live VM migrations and resource optimizations.
●Experienced in managing Microsoft Windows Server services, including WINS, DNS, DHCP, and patching across virtualized environments.
●Implemented Microsoft Defender for Endpoint on Android devices to extend enterprise-grade mobile threat protection.
●Deployed Rapid7 InsightVM for vulnerability scanning and remediation across endpoints and servers.
●Integrated Key Management Services (KMS) with MECM/SCCM and Intune for streamlined activation of Windows and Office licenses enterprise-wide.
●Automated patch deployment using MECM/SCCM and WSUS to enforce security compliance and minimize risk exposure.
●Worked with Microsoft Intune (Endpoint Manager) for Mobile Device Management (MDM) and Mobile Application Management (MAM), including Autopilot provisioning for Windows and iOS devices.
●Configured and managed Azure AD join, device compliance policies, and Conditional Access profiles to enforce enterprise-grade access control and security.
●Written PowerShell, VBScript, and Wise Scripts to automate application behavior, deployments, and configuration enforcement according to organizational standards.
●Customized application logic and workflows using PS-App Deploy Toolkit, ensuring flexibility and compatibility with enterprise systems.
●Proficient in using Microsoft User State Migration Tool (USMT) for secure and efficient migration of user profiles during OS upgrades and hardware refresh cycles..
Caterpillar, Peoria, IL Oct 2019- June2021
Windows Engineer/ Application Packager
Responsibilities:
●Deployed and managed enterprise applications using Microsoft SCCM and Intune, automating deployments and configurations with PowerShell.
●Created and tested MSI and App-V application packages using AdminStudio and InstallShield for seamless enterprise-wide deployment.
●Managed and configured Windows Key Management Service (KMS) to ensure automatic activation of Windows clients and servers.
●Responsible for supporting Windows OS, Microsoft Office, Windows Server, Small Business Server, and various enterprise-grade software including antivirus and backup solutions.
●Administered Active Directory Domain Services (AD DS), including DNS, DHCP, and certificate services across enterprise networks.
●Implemented and maintained DNS/DHCP configurations and TCP/IP networking for LAN/WAN environments.
●Supported firewall configuration, wireless routers, Ethernet infrastructure, and IP-based networking to ensure robust connectivity across departments.
●Managed Exchange environments with involvement in Database Availability Group (DAG) balancing, user mailbox migrations, and VIP mailbox setups.
●Installed, configured, and maintained VMware ESXi and Virtual Center Servers, administering infrastructure with vCenter.
●Maintained a vSphere environment with 20+ hosts and over 1000+ guest OS instances, ensuring high availability and resource optimization.
●Deployed and managed VMs from templates, applied host profiles, and leveraged advanced vSphere features such as vMotion, Storage vMotion, DRS, and HA.
●Collaborated with storage teams during vSphere upgrades to consolidate and resize datastores, ensuring optimal performance post-migration.
●Deployed and optimized non-persistent VDI environments using Citrix and VMware Horizon, improving remote user experience and resource efficiency.
●Managed and troubleshot Citrix Virtual Apps and Desktops (CVAD), delivering secure and consistent remote application access.
●Designed and implemented Azure Virtual Desktop (AVD) environments integrated with FSLogix for user profile optimization and compliance.
●Deployed VMs in vSphere ESXi environments tailored for enterprise workloads, maintaining efficient and secure compute environments.
●Built and maintained Windows Server environments (x86/x64), supporting business-critical applications and services.
●Worked on IIS administration for hosting internal applications and services across enterprise environments.
●Implemented and managed LAN/WAN infrastructure across departments, ensuring stable, secure, and scalable networking capabilities.
●Provided support for DNS, DHCP, and TCP/IP services to maintain operational connectivity and network performance.
Kroger, Cincinnati, OH April 2017- Sept 2019
SCCM Engineer
Responsibilities:
●Created complex enterprise application packages using Flexera AdminStudio and InstallShield for silent and unattended deployments.
●Automated software distribution processes using InstallShield and AdminStudio’s Repackaging tool for reliable and repeatable installations.
●Performed post-installation configuration tasks for enterprise apps including license agreement acceptance, disabling auto-updates, menu customization, and UI adjustments to meet company standards.
●Coordinated packaging and deployment of applications across distributed desktop environments, ensuring minimal disruption to end users.
●Virtualized applications using Microsoft App-V and VMware ThinApp, enabling flexible delivery across multiple platforms.
●Monitored SCCM platform health and resolved infrastructure-related issues to ensure smooth operation.
●Managed monthly software update deployments using SCCM, streamlining Microsoft patch compliance processes across the enterprise.
●Used SCCM Client Actions Tool (SCCM CAT) for routine client management tasks such as triggering hardware/software inventory and policy retrieval.
●Implemented and configured SCCM discovery methods, boundaries, boundary groups, and client settings to optimize device and user targeting.
●Provided production support for Active Directory (AD), including Group Policy Objects (GPO), domain users, and group permissions management.
●Participated in Active Directory migration projects, ensuring the secure and seamless transition of user accounts, applications, and access controls.
●Executed enterprise migration from legacy Office environments to Microsoft 365, ensuring proper data and identity synchronization.
●Worked within a 24x7 global support model, providing third-level escalation support for enterprise IT operations.
●Configured and automated macOS and iOS device management using JAMF Pro, integrating with Intune to enforce compliance and security policies across Apple devices.
Cisco System, San Jose, CA Jan 2015- March 2017
SCCM Engineer
Responsibilities:
●Created Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
●Used various VB scripts to apply custom actions for the packages requiring special needs.
●Involved in gathering Software, Hardware Inventory and preparing summary for discovered Software and Hardware Components.
●Communicating with internal Discovery Team and Deploy team to collect requirements related to Packaging and Software Distribution.
●Provided Support for issues in relation to all aspects of the SCCM infrastructure including proper escalation, communication, and management of production system problems.
●Managed Microsoft SCCM deployments in a large-scale global environment of 10,000+ users as well as oversaw deployments of large and complex applications.
●Successfully remediated SCCM Site and client issues regarding boundaries, replication, and application deployment and patching.
●Monitor and maintain the SCCM client and SCCM environments and patch the servers if needed.
●Responsible for creating reports in SCCM for patching compliance for management.
●Responsible for troubleshooting SCCM client communication issues.
EDUCATION:
Bachelors from Bahria University, Pakistan
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