Data Entry Management

Micah Ruff-Wolfe

559-***-**** ********@*****.*** San Jose, CA 95112

SUMMARY

Ambitious young adult eager to contribute developed knowledge in becoming a pilot and a maintenance tech. Skilled in multitasking and communication in the workforce settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Consistently delivering top-notch service to create a repeat customer base. SKILLS

● Neat, clean and professional appearance

Recordkeeping standards

● Reliable and punctual

Excellent multi-tasker

● Proven leader

Engaging personality

Conflict resolution

● Math and language skills

● Equipment maintenance

● Reliable and trustworthy

EXPERIENCE

Military, National Guard, April 2020-Current Sacramento, CA

● Oversaw daily operations, maintenance and administration of various properties.

● Inspected grounds, facilities and equipment to determine repair and maintenance needs.

● Created staff schedules in response to community needs.

● Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises. Skills Gained from National Guard Army Aviation Experience for Airport Maintenance and Operations Role:

Technical Proficiency: Extensive experience with aviation maintenance and repair, including the troubleshooting and servicing of aircraft systems, components, and engines. Skilled in using specialized tools and diagnostic equipment to ensure operational safety and performance.

Safety Compliance: In-depth knowledge of aviation safety standards and regulations. Proven track record of adhering to stringent safety protocols and procedures, ensuring a safe working environment and minimizing risk.

Operational Efficiency: Ability to manage and coordinate complex aviation operations, including flight scheduling, crew management, and logistical support. Experienced in optimizing operational workflows to enhance efficiency and productivity. Problem-Solving Skills: Strong analytical skills developed through hands-on experience with aircraft systems and emergency situations. Capable of quickly identifying issues, implementing solutions, and maintaining operational continuity under pressure. Team Collaboration: Proven ability to work effectively within a team environment, coordinating with various departments and personnel to achieve common goals. Experience in leadership and mentorship roles, fostering a collaborative and supportive work culture. Attention to Detail: High level of accuracy and precision in performing maintenance tasks, inspections, and documentation. Commitment to detail-oriented work to ensure all aircraft meet operational and safety standards.

Adaptability: Demonstrated flexibility in adapting to evolving tasks and responsibilities, including rapid response to changing conditions and requirements. Skilled in handling diverse and dynamic work environments.

Integrated Manufacturing, April 2023-October 2023 San Jose, CA

● Skilled in Excel and Google appliances

● Customer service rep

● Professional email and conference calls

Southwest Airlines, October 2023-Current San Jose, CA

● Aircraft Handling: Proficient in the safe and efficient handling of aircraft, including marshaling, towing, and positioning. Experienced in following established protocols to ensure aircraft are correctly aligned and secured.

● Baggage and Cargo Management: Skilled in the loading, unloading, and processing of passenger baggage and cargo. Experienced in operating ground support equipment, including belt loaders, tugs, and forklifts, to ensure timely and accurate handling.

● Safety Procedures: Knowledgeable in aviation safety protocols and emergency procedures. Trained to identify and mitigate potential hazards, ensuring a safe work environment for all personnel and passengers.

● Customer Service: Experienced in providing exceptional service to passengers during boarding and deplaning processes. Capable of addressing customer concerns and facilitating a smooth and positive travel experience.

● Team Coordination: Ability to work effectively as part of a team in a fast-paced environment. Skilled in communicating and coordinating with ground crew, flight crews, and other airport personnel to ensure efficient operations.

● Time Management: Proficient in managing time effectively to meet tight schedules and deadlines. Capable of prioritizing tasks and multitasking to ensure on-time departures and arrivals.

● Problem-Solving: Strong problem-solving skills developed through handling unexpected issues and operational challenges. Ability to think quickly and implement solutions to maintain smooth operations.

● Attention to Detail: Meticulous in following procedures and checking for accuracy in all tasks, including baggage handling, documentation, and compliance with safety regulations.

● Equipment Operation: Competent in operating and maintaining ground support equipment and tools, ensuring proper functioning and addressing any mechanical issues that arise.

● Regulatory Compliance: Familiar with and adept at adhering to aviation regulations, company policies, and industry standards to ensure compliance and operational integrity.

Fast Food Worker, In-N-Out Burger, October 2018-April 2020 Fresno, CA

● Kept customer and food preparation areas clean and well-organized.

● Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

● Recorded customer orders and communicated clearly to confirm each order.

● Answered customer questions about food preparation, responding to ingredient and allergen concerns.

● Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.

● Completed opening, closing and shift change tasks by following company guidelines.

● Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.

EDUCATION

● Bachelor of Science In Aviation Management And Operations, San Jose State University, San Jose Ca

● Army Aviation in the National Guard undergone mechanical and technical tests

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