Quality Assurance Software Development

Dr. Swapna Nellutla, Ph.D.

Orange County, Southern CA **************@*****.*** 949-***-****

Results-driven QA professional with 26 years of IT industry experience across software development, quality assurance, and leadership roles.

●Certified in IT Testing & Agile methodologies with expertise in multi-domain, multi-platform testing, including mobile applications.

●Skilled in managing and coordinating geographically dispersed & offshore teams while collaborating with business and IT development teams.

●Skilled in onboarding, mentoring, training teams, conducting performance reviews, and recommending course corrections in coordination with HR.

●Adept at working in Agile, Waterfall, and Iterative SDLC methodologies while handling multiple testing teams and projects simultaneously.

PROFESSIONAL EXPERIENCE:

Costar Group (May 2023 to Feb 2025)

Senior QA Software Engineer (Test Lead)

●Led QA testing for Homes.com web application using a two-week Agile sprint methodology.

●Utilized Azure DevOps for test plans, bug tracking, and results documentation.

●Conducted SEO testing using Screaming Frog, Google Analytics, and GTM Debugger.

●Verified event logging in DynamoDB, MySQL, and Snowflake for Kafka messages.

●Used Swagger for API testing and Visual Studio GitHub for automation.

●Led a team of six testers across multiple functions.

●Tested AI LLM models for smart search optimization.

Apex Systems – Client: Experian (Feb 2023 – Apr 2023)

Contractor QA Engineer

●Performed API testing using Postman & SOAP UI for real-time credit reporting migration from Mainframe to AWS.

●Verified data integrity in Aurora MySQL & Oracle databases.

●Monitored Kafka messages in Virtual Machines before AWS migration.

First American Title Company (Apr 2021 – Jan 2023)

Senior QA Engineer (Lead)

●Developed API testing strategies for Clear2GO business rules engine using Postman & MySQL/MongoDB.

●Managed test planning, execution, and defect tracking in JIRA, X-Ray, and Confluence.

●Led cloud migration testing for Agent Net, a critical application.

●Managed a team of 12 QA testers after transitioning to a full-time role.

National General Lender Services (Various periods: Apr 2017 – Dec 2020, Sep 2009 – Jun 2015, Jan 2005 – Aug 2007)

QA Lead (Previously Balboa Insurance, BofA, QBE, National General Lender Services)

●Spearheaded quality assurance processes across multiple projects.

●Created test plans, cases, and traceability matrices using HP QC.

●Conducted functional, regression, and smoke testing while ensuring defect-free software releases.

●Provided test reports & metrics to senior management.

●Approved code deployments supported UAT & PPV and mentored offshore & onsite teams.

Additional Experience:

Worked continuously across various companies & technologies as both a contractor & FTE in software development, QA, and testing roles.

●Cognizant Technology (Client: Verizon) – Contractor (May 2016 – Aug 2016)

●Net Works in Motion – Direct Contractor (Jul 2009 – Sep 2009)

●Capital Group – Senior Quality Management Analyst (Sep 2007 – Jun 2009)

●Experian Direct – Contractor (Oct 2004 – Dec 2004)

●Optum Inc – Developer, QA Lead (Jun 1998 – Aug 2004)

Certifications:

●Certified Software Tester (CSTE) – Quality Assurance Institute (SCQAA)

●Fagan Defect-Free Process & Inspections – Michael Fagan Associates

●Certified SAFe 5.0 Scrum Master

Skills & Expertise:

Functional Skills:

●Test Planning, Scripting & Execution

●Agile, Waterfall, and Iterative SDLC Methodologies

●White Box, Black Box, Grey Box, Exploratory & Pairwise Testing

●Risk Mitigation, Audit Compliance

●Onboarding, Mentoring & Training

Technical Skills:

●Databases: MongoDB, MySQL, Oracle, SQL Server

●Cloud & Tools: Azure, AWS, Postman, Selenium

●Test Management: JIRA, HP Quality Center, X-Ray, Test Director

API Testing & Automation: Swagger, Postman, Selenium

Education:

●Ph.D. In Biology from Osmania University – Hyderabad, India

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