Customer Service Long-Term Care

Eric Elliott

*** *** ****** *****

Saint Johns, Florida 32259

Phone: 239-***-****

Email: ****.***********@*****.***

Objective:

To leverage extensive experience in over-the-road trucking and pharmaceutical logistics administration to contribute effectively to a dynamic organization. Professional Experience:

Pharmaceutical Courier

J G Express, LLC (2018 – 2024)

Established and operated J G Express, LLC, specializing in last-mile pharmaceutical deliveries.

Executed time-sensitive deliveries of pharmaceutical products, ensuring compliance with delivery timelines and regulatory requirements.

Maintained strict adherence to handling protocols to ensure the integrity and safety of medical supplies.

Developed and maintained strong relationships with clients and recipients, contributing to the company's reputation for reliability and professionalism. Pharmaceutical Site Administrator

All Med Express, Inc (2018 – 2022)

Managed site operations for All Med Express, Inc., overseeing pharmaceutical logistics and distribution processes.

Coordinated courier services, including route planning, dispatching, and customer service, to ensure timely deliveries.

Facilitated communication between pharmacies and Long-Term Care facilities, Assisted Living facilities, Nursing Homes, and Rehabilitation Centers to ensure efficient medication distribution.

Conducted maintenance on medication storage solutions, including Refrigeration Cabinets and Medication Carts, to meet state requirements.

Provided administrative support, including inventory management, billing, and documentation, to maintain efficient operations.

Over the Road Trucking

Prime, Inc (2015 – 2017)

Operated as a professional driver for Prime, Inc., executing over-the-road trucking duties with a focus on safety and efficiency.

Managed long-haul transportation of goods, adhering to company protocols and industry regulations.

Maintained meticulous records and communicated effectively with dispatchers to ensure timely deliveries.

Skills:

Proficient in route planning and navigation software

Strong organizational and time management abilities

Excellent communication and customer service skills

Knowledgeable about transportation regulations and pharmaceutical logistics processes

References:

Available upon request.

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