Data Entry Public Administration

Debbie L Baldemore

**** * ****** *****, ****, AZ 85208 480-***-**** ***************@*****.*** Objective

To obtain a position that helps others to obtain an excellent education Education

Master's in Public Administration 10/2016 Grand Canyon University Bachelor’s in Public Administration 12/2014 Northern Arizona University Skills & Abilities

Administration Experience

● Actively participated in the recruitment of over 5000 disabled Arizona teens to participate in the Federal Promise Initiative (ASPIRE) 5 year research study for the Department of Labor/Social Security Administration/Arizona Department of Education

● First point of contact through inbound and outbound calls

● Help interviewee understand what programs can best fit their personal needs

● Outstanding office skills in fast-paced environments Communication Skills

● Ability to communicate clearly and effectively

● Knowledge of questions that will reveal motivations, needs and wants of interviewees

● Understanding of barriers to someone’s goals and the obstacles that can be overcome

● Plan and coordinate special events for parents/students Data Entry

● Establish and maintain client files

● Document contact with clients

● Compile and analyze assessments and evaluations to create and revise project data

● Maintain accurate records in a timely fashion

Networking

● Work closely with government entities for referrals and services

● Collaborate with staff, partners and providers to provide the best practices

● Collaborate with team on team goals and individually on goals with students

● Maintain long term relationships to assist and ensure success Experience

Maricopa County Judicial Branch Probate Administration Assistant 12/2024 - 2/2025

● Responsible for updating probate cases and setting hearings

● Work the Probate Window to assist the incoming public

● Assist customers to make sure documents go to the proper division/department

● Work closely with judges/commissioners and the public Uninsured/Underinsured Claims Adjuster State Farm 4/2022 - 1/2023

● Responsible for updating notes/processing payments to most current information

● Analyze accident documents and claims to qualify claim settlement

● Negotiate settlements with customers/attorneys

● Give depositions and work closely with company attorneys Employment & Education Specialist House of Refuge (Non-Profit) 7/2019 - 2/2022

● Created the E.A.R.N. Program(earn a reliable net-income) to help homeless families succeed

● Join local employer based groups to network with hiring organizations

● Create and facilitate employment and educational workshops in person and virtual

● Assist residents in finding educational organizations and enroll

● Assist case managers with finding the appropriate resources for homeless/at-risk families

● Monitor grant funding and gather data for grant reports ASPIRE Lead Case Manager Arizona Department of Education 8/2018 - 5/2019

● Supervise 18 statewide case managers and monitor their mandatory trainings

● Conduct orientation and trainings for new staff

● Attend workshops and conferences to cultivate partnerships with diverse stakeholders

● Manage, supervise and monitor project progress and activities and gather data for quarterly reports

● Monitor project standards for best practices for project delivery

● Assist with candidate selection, interviewing and hiring of new staff ASPIRE Case Manager Arizona Department of Education 11/2014 - 8/2018

● Case managed youth and their families by offering resources and community services

● Advocated for youth and families and modeled appropriate behavior in and academic setting and government benefit agencies

● Reviewed data to improve outcomes for students with disabilities

● Facilitate job skills trainings for youth and families Project Coordinator Commitment to Schools of Tempe and Kyrene (Tempe Community Council) 8/2010 - 11/2014

● Compile and analyze assessments and evaluations to create and revise project policies

● Represent the organization at community events and compile community resources for Family Resource Centers

● Gather and process data and write quarterly and monthly reports for First Things First (State of AZ)

● Monitor budget and adjust allotments as needed

● Cultivate community, government and educational partnerships to reach project stands

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