Software QA engineer

Results-driven Senior QA Engineer with *+ years of experience in designing, developing, and executing automated and manual test solutions for enterprise applications in healthcare and retail domains. Adept in modern tools and methodologies including Selenium, Cypress, Java, JavaScript, RestAssured, Jenkins, and CI/CD. Proven expertise in root cause analysis, improving system reliability, and collaborating with cross-functional Agile teams. Skilled in driving test strategy, test planning, and mentoring QA teams to deliver high-quality software aligned with business goals. 7+ years of experience in QA with both manual and automation testing. Proficient in automation tools like Selenium WebDriver, Cypress, and RestAssured Strong knowledge in programming languages: Java, JavaScript Hands-on experience in API testing using Postman and RestAssured Proficient with test frameworks: TestNG, JUnit, Cucumber (BDD) Experience with version control and CI/CD tools like Git, GitHub, Jenkins Good understanding of Agile/Scrum methodologies

Expertise in Web application, POS System and Mainframe Testing. Expertise in writing test plans, test scenarios, and test cases Solid understanding of STLC, SDLC, and defect life cycle Experienced in using tools like JIRA, HP ALM for test management Exposure to cloud-based testing platforms like Sauce Labs Performed cross-browser testing for responsive platforms Adept in debugging, log analysis, and backend DB validation (SQL/DB2) Led QA teams and mentored junior testers

Strong problem-solving, analytical and communication skills Testing platforms : Web application(JAVA/PEGA), Mainframe application, POS System Testing. Testing Tools: Selenium WebDriver, Cypress, RestAssured, Postman, JUnit, TestNG, Cucumber, Playwright (in progress)

Languages: Java, JavaScript,Python

CI/CD & VCS: Jenkins, Git, GitHub, GitHub Actions

Cloud/DevOps: AWS (Basic), Docker, Kubernetes (Basic), Sauce Labs Defect Tracking: JIRA, HP ALM

Frameworks: Hybrid, Data-Driven, POM, BDD

Databases: SQL, DB2, VSAM(mainframe)

Methodologies: Agile, Scrum, Kanban, Waterfall

PROFESSIOAL SUMMARY

+1-310-***-**** *******************@*****.*** Linkedln Github Santhipriya Pottipogu

Santa Clara, CA

TECHNICAL SKILLS

Legato Healthcare Technologies(ANTHEM) Senior QA Engineer Hyderabad/Bangalore Feb 2019 - June 2021

Developed automated test suites using Selenium WebDriver with Java and POM to validate mainframe-based claims processing system

Automated end-to-end flows reducing manual testing efforts by over 50% Extensive experience with Facets healthcare claims processing and benefits administration system, including testing benefit configuration, claims adjudication, and provider network setups Proficient in mainframe testing methodologies including batch processing validation, online transaction processing, and file comparison testing

Led end-to-end testing of critical mainframe applications supporting healthcare claims processing across 14 states, ensuring accurate PCP benefit application

Developed and executed comprehensive test plans for validating complex COBOL/CICS/Facets applications with multiple integration points

Validated JCL job streams across multiple environments, ensuring consistent execution and accurate results Skilled in using File Manager for viewing, editing, and comparing VSAM datasets and other mainframe files Developed and executed SQL queries to validate backend data processing and ensure data accuracy in DB2 tables Created detailed test scenarios for validating insurance benefit rules in mainframe applications, including PPO, EPO, HMO, Medicare, and Medicaid plans

Collaborated with Scrum team including TPO, BPO, and Devs for requirement clarification Created detailed test plans and test data for both automated and manual validations Executed root cause analysis and contributed to test strategy documents Participated in daily standups, sprint demos, and release retrospectives Environment: Selenium, Java, JIRA, ALM, DB2, JCL, CICS, Agile, Jenkins PROFESSIONAL EXPERIENCE

EDUCATION

Career Break (Maternity + Upskilling)

June 2021 – June 2024

Completed professional training in Cypress, Java, API Testing with RestAssured Gained practical experience in building automation frameworks for live test scenarios Developed real-world test cases using Cypress, integrated with CI/CD pipelines Hands-on with Playwright for modern web testing (in progress) Cognizant Technology Solutions (Walgreens NGPOS + ESI/CIGNA) QA Engineer Chennai/Hyderabad May 2014 – Feb 2019

Led system testing for Walgreens’ Next-Gen Point of Sale (NGPOS) system in a retail environment Validated end-to-end POS transactions, returns, promotions, EMV cards and integration with backend systems Ensured seamless customer experience by verifying payment flows, inventory sync, and pricing rules Designed and maintained hybrid automation framework using Selenium WebDriver (Java) Automated regression suites reducing test execution time by 60% Developed test cases and scenarios aligned with business logic and release goals Integrated automation with Jenkins for continuous test execution Used Sauce Labs for parallel cross-browser compatibility testing Played key role in sprint planning, UAT, defect triage and requirement review Conducted API testing and UI validations across multiple browsers Executed functional, smoke, and system integration tests Mentored junior testers on automation practices

Recognized with "Wall of Fame" award twice for outstanding performance Participated in all phases of STLC: test planning, test design, execution, reporting Collaborated closely with Dev, BA, and Product teams to reduce post-prod defects Environment: Selenium, Java, Jenkins, JIRA, Sauce Labs, REST APIs, waterfall, Agile, SQL,CICS Bachelor of Engineering

2009 - 2013

Contact this candidate