Grisel Alvarado
El Paso, TX *****
****************@*****.***
Professional Summary
Experienced truck driver transitioning to a career in customer service. Proven ability to manage logistics and maintain professional relationships with clients and colleagues. Strong communication and problem-solving skills, eager to apply these abilities in a customer-facing role to enhance client satisfaction and support company growth. Proficient in both English and Spanish, with a strong commitment to improving client satisfaction and achieving business goals. Objective
My abilities in communication, problem-solving, and conflict resolution have been refined through extensive interaction with customers, addressing their needs, and overseeing deliveries. These skills make me a strong candidate for a customer service position. Functional Skills
Excellent communication, both verbal and written
EƯective at quickly resolving customer issues
Skilled in customer interaction and addressing needs EXPERIENCE
March 2022- March 2025
Truck Driver • El Paso, TX
January 2009 – February 2022
Truck Driver • San Fernando, CA
January 2006 – January 2009
Dental Assistant/Receptionist •San Fernando, CA
January 2003 – January 2006
Truck Driver • Los Angeles, CA
Skills
• Excellent customer service and communication skills
• Proficient in route planning and navigation
• Knowledge of transportation regulations and safety protocols
• Ability to handle and deliver goods securely and punctually
• EƯicient time management and organizational abilities
• Experience with dental oƯice operations and patient care Certifications
Commercial Driver’s License (CDL)
Dental Assistant 2006
Dental Xray Technician 2006
References Available Upon Request