Laboratory and Administrative Assistant

Self-starting, vision driven, ethical and passionate professional with a worldly background. Looking for a long-term career in a laboratory or medical administrative position.

Skills:

GLP’s and GMP’s, microscopy, pipetting, aseptic technique, documentation, soft lab skills, specimen processing, chain of custody, and quality control

Writing and following SOP’s, spectrophotometry and autoclaving

Laboratory management: preparation of solutions and reagents, chemical and equipment inventory, scheduling independent industry research, academic labs and guests, equipment and consumable purchasing and receiving, activity logs, safety reports, MSDS sheets, equipment service agreements, preventative maintenance, service calls and chemical storage safety

DNA extraction (utilizing kits and unique protocols) from plants, animals and algae organisms (Single and Multi-cellular)

Manufacture of strain specific vaccine for The Department of Natural Resources as well as daily/weekly wet laboratory tests on morbid fish

Fisheries Research to include many necropsies and otolith removal

Writing protocols for manufacturing of single celled red algae, with end target of kit production

Experience in protocol preparation, unique to each study. Labs include DNA, Tissue Culture, Proteins

Leadership and Internships:

•Personal Accomplishment: Researched, manufactured and developed standard operating procedure for the administration of the vaccine to combat Enteric Red Mouth disease for the Georgia Natural Resources Buford Trout Hatchery.

•University of West Florida: Aquaculture/husbandry/quality control for large saltwater pools. One pool housed Atlantic Stingrays, and the other juvenile Red Snapper caught offshore. Swimbladders were deflated as needed offshore. I also worked in the wet lab doing hundreds of necropsies on Red Snapper, including otolith removals.

•Buford Trout Fish Hatchery: Wet lab: Gill microscopy and visual observation from cuttings for parasites and health checks, skin scrapes viewed under microscopy for Ick and other parasites and visual review of fish, including throat, stomach and mouth for Enteric Redmouth Disease. Each fish was also tested for Yersinia ruckeri using bacteriological isolation.

Education

Gwinnett Technical College:

Associate of Applied Science in Bioscience Technology

June 2010

Gwinnett Technical College:

Technical Certificate of Credit in Healthcare

June 2010

University of West Florida: Marine Biology Major/Chemistry Minor

August 2001- June 2004

Work Experience

Customer Service and Administrative Assistant

DLBJ INC- Atlanta, GA

September 2021 to April 2025

Remote/Onsite position: Customer service and first point of contact for all calls, emails, and text communication. We work with construction companies, general contractors, and our tenants. Monthly accounts payable and receivable. Confirming each client and/ or renter has all updated documents as needed. Marketing strategies, documentation for late rent, maintenance requests and preventative maintenance appointments. Preparing new leases for new renters or updating them for an additional year for current renters. Preparing our homes for new renters, clean outs, and Walk- throughs.

Patient Service Specialist

Select Physical Therapy- Largo, Fl

December 2018- May 2021

All Front office duties: 5-star Customer Service experience, Check in and out, billing, financial reports, scheduling, data entry, copay's, Microsoft office, Microsoft word, Microsoft Excel, Outlook, Therapy Source, RT, insurance verification, obtaining authorization (multiple authorization is required for some patients), workers compensation, pre employment testing, filing, EMR, document scanning, greeting, patient advocate, schedule optimization, faxing, shipping and receiving, accounts payable.

Work Experience Continued

Laboratory Technician

Logan Laboratories- Tampa, FL

January 2013 to September 2018

My position began with processing urine samples for drug testing for pain management medical offices and then I participated in the complete building of a new DNA lab and became the DNA laboratory technician.

Lab duties:

•Prepared working standard operating procedures for a new DNA laboratory

•Manage DNA specimens from receipt through to the documentation of assay results.

•Maintained diagnostic viability of all specimens and ensured correct patient labeling of all materials.

•I worked independently with an emphasis on careful laboratory technique: Prepared, cleaned and decontaminated all work surfaces including laboratory equipment & accessories, glassware, and instruments used in daily and weekly assays as required.

Bioscience Lab Manager and Coordinator

Gwinnett Technical College-Lawrenceville, GA

January 2009 to June 2012

Laboratory responsibilities encompass preparing and dismantling labs for instructors, managing inventory, overseeing purchasing and receiving processes, maintaining activity logs and safety reports, handling Material Safety Data Sheets (MSDS), administering equipment service agreements and records, conducting preventative maintenance service calls, coordinating schedules for all lab visitors, and facilitating independent research and academic classes. I taught high school and middle school teachers how to bring Biotechnology into their classrooms.

Medical Receptionist

Krug Center Suncoast Hospital-Largo, FL

March 2000- August 2008

Dermatology, General surgery, Gynecology and Pediatrics. I was responsible for all charts, a 5-line phone system, prepping charts, confirming appointments, verification every day, filing and faxing, scheduling follow up appointments, checking in and out patients and collecting co-pays /deductibles.

Front Office Coordinator

Georgia Primary Care/ Hope Clinic-Lawrenceville, GA

June 1995 to February 2000

All front office duties, faxing, filing, preparing charts for new patients and for the next day. Insurance verification, confirming and/or rescheduling appointments. DOT physicals, Marketing, patient advocate, billing, and collections.

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