Customer Service Representative
Resume:
Niclette Ikolombe
Customer Service Representative
Apartment Number - 1312
Keller TX 76248
nicletteikolombe4@gma
SKILLS
Experienced Customer service representative with great attention to detail
and strong administrative acumen. Native French speaker with excellent
English communication skills.
EXPERIENCE
NTTA, Irving - Customer Service Representative
October 2023 - To Date
@ Sets up new accounts, taking and providing information, making
account changes, and processing requests by answering the phone
and/or working at one of the front counter locations
@ Sets up new accounts, taking and providing information, making
account changes, and processing requests by answering the phone
and/or working at one of the front counter locations
Air France, Dallas Fort Worth Airport - Customer Service Agent
August 2022 - November 2022
@ Answer passenger enquiries
@ Explain to passengers how to use self check systems
@ Weighing passenger luggage
@ Offer travel solutions and help passengers who have lost their luggage
Walmart, Haslet- Packer
July 2021 - June 2022
@ Stock shelves and ensure labeling is done as per standard
@ Wrap, label and store merchandise in compliance to the company
procedures and policies
@ Follow sanitation and safety regulations at work.
SSS
Amazon, Location - Packer
November 2019 - February 2021
@ = Stack and pull products based on daily orders
@ Metall my allocation requirements in time
@ Followed safety and hazard procedures to mitigate safety issues
EDUCATION
Luyindu High School, Kinshasa Congo - High School Diploma
2005
Kinshasa Computer College - Basic Computer Certification
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