Project Manager Coordinator
Resume:
Eric Pace
Plainfield IN *****
*****@*****.***
With over 30 years of experience in the IT industry with highly visible customer support positions, as a network engineer and IT project manager, supporting several global secure networks in various diverse environments and effectively interfacing with high- profile staff, customers, and co-workers globally dispersed. Software Implementation manager for two and half years supporting the VA ETMSS contract using the VA Agile processes as well as a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO). Also possesses an inactive government TS and SCI eligible. Areas of Expertise
Project Management MS Project
Project planning Excell, Visio, PowerPoint
Cisco JIRA
SharePoint Software Implementation
Data Center
Professional Experience
UPS, Part Time Supervisor Oct 2017-Present
Support Warehouse operations loading, unloading package vehicles.
Pay employees and document attendance.
Support other activities and roles as required.
Substitute Teacher Avon Community Schools Sept 2024-Present
Perform substitute teacher duties as required.
RHO, Actions Owner July 2023-Nov 2023
Work independently and collaboratively to support Leadership and staff in day-to-day actions. Collaborate across pillars to ensure responses to actions are obtained and brought to closure. Provide administrative support using analytical and critical thinking, including tracking action status and escalating risks and issues to leadership. Attend meetings, develop minutes, and manage actions in automated tracking tools and status reports.
Kforce, Project Coordinator (Contractor, Humana) July 2022-November 2022
Supports Medicare Core Group as a Project Coordinator for projects of straightforward and moderate complexity.
Tracking project timelines and keeping the team up to date.
Working with the team to document Agile processes for software implementation.
Lowes, Project Coordinator Sep 2019-July 2022
Project Support Coordinator supporting customers that purchase installed services to coordinate all of the activities related to the purchase. The project coordinator confirms the scope of work, tracks progress, resolves issues, and communicates with all parties to keep the project moving forward.
Norologic (Contractor, Anthem) Indianapolis, Technical Project Analyst, October 2017- March 2018
Supports Anthem Database Governance information security using processes in place for vulnerability and remediation, for new and existing databases residing within Anthem.
Utilizing JIRA for coordinating, monitoring, and supporting the implementation of systems-related projects.
Participates in project coordination activities, including scheduling meetings, taking minutes, tracking action items to completion, designing business processes, and participating in operational and tactical planning.
Handles metrics and reporting requirements.
Wrote and manage user stories in JIRA.
Associated Veterans, Virginia, Remote Implementation software Project manager, Jan 2015- June 2017
Senior Associate-Remote Implementation software project manager supporting large VA pharmacy initiatives interacting with high-level VA program managers and working daily with developers, and product owners.
Utilizing the VA Agile processes attended daily Scrums for three pharmacy development initiatives, working in two-week sprints with four development increments.
Provide documentation for testing and production release to the VA for signatures for approval.
Facilitate meetings between the VA Project manager, Product business owners, and developers to discuss issues, increments, testing, and documentation.
Provides documentation support for software developers through software development increments.
Provides support for stories, monitors patch implementation, and project scheduling following VA processes.
General Dynamics, Arlington, Virginia, IT Project manager, August 2009 – July 2013
Customer-facing IT Project manager in direct support of a senior intelligence government official in the International Intelligence Programs
(IIP) program office USBICES-X in the Washington DC area.
Efficiently worked with resources as a Project Manager to support global data center initiatives which included kick-off meetings, site surveys, procuring equipment, installation, ordering circuits from DISA, 3 rd
party
vendors setting up demarcation and securing resources.
Evaluated equipment racks elevations, power and HVAC requirements
Setup a call manger within the Date center to support Voip.
Fulfilled requirements to initiate, execute, procure, and implement network connectivity for several intelligence agencies in the DC area promptly.
Communicated weekly status reports for senior-level government officials as well as company program managers in formal conference calls and video teleconferences.
Successfully provided active assistance to meet schedules or resolve complex requirements.
Key player working with a major command in the procurement, execution, and implementation of network connectivity, closing out the first phase of the project and turning over to the command.
Successfully implemented an emergency task force working closely with various stakeholders to find resources to connect 60 users to a classified network in less than 30 days.
Efficiently coordinated participation in major military exercises, including setting up meetings, and conference calls, aligning resources, and writing status reports to various stakeholders geographically dispersed.
Collaborated on establishing a PMO in Arlington, Virginia, enabling the customer to communicate and monitor contract activities more closely, allowing the contractor to react to real-world crises faster and effectively. General Dynamics, Alexandria, Virginia, Network engineer, March 2002- August 2009
Team lead for a major data center implementation; which included project initiation, implementation, procurement, execution, testing, closing the project, and handing over to the user on time and within a $2.5 million budget.
Network support for LOCE in Washington DC as the only local point of contact to resolve network connectivity, user access, and maintenance.
Installed data centers for Jordanian Intelligence with Cisco routers, switches, and servers in Amman, Jordon at their intelligence agency headquarters.
Telecommunications Maintenance Specialist, USAF June 1982- August 1989
Serving in the Air Force supporting secure communications Education
Education: Bachelor of Science, Computer Science, Park University Additional Training: IT Infrastructure Library (ITIL) V2 Certified Scrum Master (CSM)
Certified Product Owner (CSPO)
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