Team Member Customer Service
Resume:
Odalys
Rodriguez
Team Member
Odalys Rodriguez
San Fernando, CA 91340
**********@*****.***
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Skills - Outstanding customer service
- Proficient multitasking abilities and flexibilities
- Attention to detail
- Strong team player and organizational skills
- Cashiering
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Experience Yum Yum Donuts / TeamMember/Cashier
February 2020 - April 2021, 11699 WMagnoliaBlvd,North Hollywood, CA 91601
Take customer orders, register sales on the cash register and maintain a clean work environment. Manage inventory and restock on items throughout the shop. Follow expected safety regulations for food assembly and presentation. Engage in friendly interactions with customers to build loyal clientele. Last but not least, meet customer expectations during fast paced working environments.
Party City / TeamMember/Cashier
September 14, 2020 - November 2021, 2011 N Hollywood Way, Burbank, CA 91505
Responsible for providing friendly, easy, and accurate service in-store or over the phone. Increase sales by engaging customers and providing product knowledge and suggestive selling. Assist customers with locating items and navigating through the store. Stock freight and organize backstock. Assure that curbside customers receive their correct and complete pickup orders. Register transactions, perform full returns and exchanges. Manage balloon counters and keep the front-end clean.
Shake Shack / Team member / Cashier
January 2022 - June 2022, 252 S Brand Blvd, Glendale, CA 91204 Covered the burger building station, fry station, and performed front-end cashiering. Informed clients of Shake Shack’s new seasonal menu items and encouraged sales. Educated clients with potential allergies about the allergens in some of our menu items and offered similar alternatives. Cleaned and sanitized front-end equipment. Assembled burgers while following restaurant protocols and considering any customer’s special requests. Dropped the accurate amount of orders of fries, chicken bites and chicken breasts into the fryer according to the total number of orders needed.
Bj's Restaurant & Brewhouse / Line Cook
March 2022 - Present, 101 N Brand Blvd, Glendale, CA 91203 Preparation of sauces required in menu items by following restaurant’s recipes accurately. Making sure all equipment and working stations are cleaned and sanitized after each use to avoid cross contamination. Label all prepared ingredients with the correct date and time to assure freshness. Put together appetizer and salad orders that appear on the KDS while assuring it looks presentable. Restock salad bar and fridge.
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Education East Valley High School / GED
August 2016 - June 2020, 5525 Vineland Ave, North Hollywood, CA 91601 ㅡ
Awards - Athletics Dedication Award
- Proficient Attendance Award
- Outstanding Achievement Award
- Certificate of Congressional Recognition
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