Quality Assurance Project Lead

Priya Rajesh Bagwe

**************@*****.*** 925-***-**** Pleasanton, CA

Career Summary :

Over 8+ years of experience in Information Technology with experience in Quality Assurance and Operations. Well-versed in developing and executing comprehensive test plans, identifying and reporting defects and working with cross functional international teams to deliver high quality service. Currently working as Project Lead for Apple customer through Wipro Ltd. in the Bay Area on their business-critical Communication platform. Technical Skill Set:

Automation Technology : Selenium Webdriver, Soap UI, TestNG, JMeter, Jenkins

Operating Systems : Windows, Linux and Mac

Devops Tools : Github, Codi, Maven

Languages : Java, Oracle SQL

Database : Oracle, Mysql, MS Access

IDE : Eclipse, SQL Developer

Other Tools: Service now (Incident management and

Problem Management), Radar, Splunk, JIRA

Web : TCP/IP, HTTP, HTML, XML, JSON, WSDL

Experience:

Apple - Project Lead through Wipro Ltd. : Feb 2019 to Till date API Testing:

● Executed comprehensive manual and automated API testing for RESTful and SOAP services, ensuring alignment with business requirements and specifications.

● Designed and implemented robust test cases for API endpoints utilizing industry-standard tools such as Postman, SoapUI, and RestAssured.

● Conducted a wide range of testing methodologies including unit, functional, integration, regression, load, performance, and security testing of APIs.

Load Testing :

● As Project Lead spearheaded comprehensive load testing initiatives using JMeter, WRK, and proprietary internal tools to simulate high traffic scenarios on web applications and preparing for the system for almost 40 million communications during peak time.

● Leveraged the company's internal Epic tool to analyze server performance under varying load conditions.

● Achieved a significant milestone by conducting load tests up to 3000 TPS on a single host with Comparator and mock service setup. Generated performance reports with insights into throughput, latency, and response times.

● Recommended and implemented strategic changes to optimize application performance, including database indexing, query optimization, and server configurations, along with increasing hardware resources to enhance system performance and scalability.

Database Testing:

● Executed comprehensive SQL queries to verify accurate data transfer, storage, and retrieval from databases during application execution.

● Performed thorough CRUD (Create, Read, Update, Delete) operations to ensure precise data manipulation within the database.

● Executed and validated various stored procedures as part of the testing process. Identified and optimized slow-running queries through meticulous analysis of execution plans, recommending appropriate indexes and query improvements.

Application Deployment:

● Led the deployment of 26 applications across UAT and Production environments on all across the 60 hosts.

● Leveraged DevOps and Codi tools to optimize deployment processes on both bare metal and IS-cloud hosting platforms, enhancing operational efficiency. Managed to complete four deployments in a week.

● Responsibilities included meticulous validation of configuration keys and values in alignment with developer requirements, adhering to strict Configuration Management protocols.

● Implemented robust Access Control Lists (ACLs) for API endpoints, supported system security and data integrity. Priya Rajesh Bagwe

**************@*****.*** 925-***-**** Pleasanton, CA Deployed patches and hotfixes and also executed efficient rollback procedures to previous stable versions in cases of severe issues, minimizing downtime and maintaining system reliability. Post-Deployment Support:

● Actively monitored deployed applications for performance issues, bugs, and errors, utilizing the Splunk logging and alerting system to identify real-time issues.

● Created comprehensive analysis documents in Quip to assess the success of post-deployment activities and identify potential areas for improvement.

● Implemented a systematic approach to issue management in UAT and Production environments, categorizing problems based on severity and impact, and prioritizing them according to business needs, user impact, and urgency.

● Monitored user feedback via Slack channels to identify post-release issues and participated in bug triaging meetings to prioritize fixes and ensure user satisfaction.

Vendor cost analysis::

● Conducted a monthly vendor cost analysis, updated the cost sheet, and redirected traffic to the lower-cost vendor, leading to significant savings.

System Maintenance & Upgrades:

● Led kernel upgrades on Red Hat Enterprise Linux hosts, ensuring minimal downtime and optimal system performance.

● Managed Oracle database patching with precision, overseeing smooth transitions of applications between primary and secondary databases during upgrades. Proactively monitored systems by creating tailored Splunk alerts and developing runbooks, ensuring flawless maintenance execution and preventing P0 escalations. Security & Certificates:

● Managed SSL/TLS certificate creation and renewal for internal and external services, ensuring secure communications and preventing downtime.

● Leveraged Kubernetes integration with certificate-manager to streamline the SSL/TLS certificate renewal process, ensuring efficient and timely updates.

Innovapath Inc : QA Engineer : July 2017 to Feb 2019 Automation Development:

● Executed both manual and automated test cases, creating robust test plans and cases based on thorough analysis of functional specifications.

● Demonstrated proficiency in utilizing a suite of test automation tools, including: Selenium WebDriver, TestNG, Maven and Jenkins.

● Developed Selenium test scripts employing Page Object Model and Data-Driven Design Patterns, ensuring maintainable and scalable automation architectures.

● Implemented Log4j as a logging framework to capture detailed application logs, facilitating efficient debugging and issue resolution.

API and Web service Testing:

● Conducted comprehensive API testing using Postman for functional validation.

● Utilized SoapUI for testing SOAP and RESTful APIs.

● Implemented automated REST API testing with Rest Assured.

● Used Swagger for API documentation and testing.

● Developed thorough test cases for API endpoints (GET, POST, PUT, DELETE) based on API documentation.

● Conducted functional testing of REST APIs, validating response codes, headers, and payloads. Test Documentation:

● Documented test results and tracked defects, fostering clear communication with development teams.

● Prepared concise test status reports and actively participated in Defect Review meetings.

● Utilized JIRA for efficient defect management, ensuring transparency and timely issue resolution. Education: Bachelor of Engineering

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