Customer Service Technical Support
Resume:
JAN BECKERMAN
*** **** *** ***** *****, Apt.***
Venice, FL 34285
*********@*****.***
To whom it may concern:
Seeking a growth oriented, long term career affiliation with a progressive organization offering challenge, incentive, and opportunity.
Most of my professional experience has been repairing digital equipment in various parts of the computer industry, including small to medium sized computer systems. I have many years of Field Service & Customer Service experience, acquired by repairing commercial and industrial equipment. My background in digital electronics has been gained by achieving a Bachelor’s Degree in Computer Science & by repairing micro- processor-controlled computer printers, biomedical devices, routers, switches, etc. I am highly motivated and capable of mastering new concepts rapidly. My background and attitude would make me an asset in the correct position. Since only a small portion of my capabilities can be covered or assessed in this resume, I would welcome the opportunity of a personal interview at your convenience. Looking forward to meeting with you soon.
Sincerely,
Jan Beckerman
Enclosure
JAN BECKERMAN
612 Bird Bay Drive South, Apt. 315
Venice, FL 34285
*********@*****.***
OCCUPATIONAL A career-oriented position as a TECHNICAL SUPPORT, CUSTOMER SERVICE professional, inviting opportunity for occupational and educational growth, where my experience and skills may be fully utilized. OCCUPATIONAL I have developed the following characteristics and abilities ABILITIES: through education and on the job experience: Administration, Maintenance, Installation and Repair of Computers, Computer Printers, Biomedical Devices, Routers, Switches, and a variety of other Digital Equipment.
I have extensive problem-solving and critical thinking skills, as applies to troubleshooting and the helpdesk environment.
WORK EXPERIENCE:
2008-Current Technical Support/Customer Service
Your Data Center Inc., Lynbrook, NY
Customer Service, Technical Support, Networking, Repairs, Instruction & Installations.
EDUCATION: SUNY Empire State College-Bachelor of Professional Studies-Computer Science
Old Westbury, NY
Graduate of Computer Career Center MCSE and CCNP track CCNA & MCP Certifications
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