Operations Manager - Military Veteran

ROBERT BAYSDEN

**** ** ********* ***, *******, WA 98370

***.*******@*****.***

Cell: 1-414-***-****

OPERATIONS MANAGER

Highly energetic and accomplished leader with 24 years of distinguished service as a U.S. Coast Guard officer, specializing in team leadership and management. Proven expertise in project management, key issue identification, and quantitative analysis."

Government Top Secret Security Clearance (TS/SCI)

EDUCATION

M.A. Homeland Security, American Military University, Charles Town, WV, 2015

(3.94 GPA with Honors)

B.S. Professional Aeronautics, Embry-Riddle Aeronautical University, Daytona Beach, FL, 2007

(3.55 GPA, Dean’s List)

PROFESSIONAL EXPERIENCE

Kitsap Transit 2024 - 2025

Marine Safety Trainer – Bremerton, WA

Supports the agency’s primary goal of providing safe, secure, reliable, regulatory compliant, environmentally sound, and quality transportation services. Performs a wide variety of marine support functions related to the safety, security, environmental stewardship, and emergency preparedness of the agency’s passenger ferries and buses. Provides oversight, advocacy, and support of the agency’s policies and practices associated with a system-wide approach to safety, security, emergency management, and environmental stewardship. Acts as the marine Designated Person (DP), providing the link between Marine Service employees and the highest level of management via direct access to the Executive Director. Facility Security Officer for Kitsap Transit.

Oversee the implementation of the Safety Management System (SMS), promotes a culture of safety, and empowers employees with continuous improvement tool and awareness.

Responds to, investigates, and manages hazardous incidents, near misses, and accidents to determine causation factors and/or improper work/behavioral practices for the purposes of training/retraining and education; evaluates industrial settings for safety enhancement.

Coordinates and monitors the establishment and implementation of Kitsap Ferries shoreside security measures under the Kitsap Ferries Alternative Security Program (ASP) in compliance with the Maritime Transportation Security Act (MTSA) implementing regulations in cooperation with the Kitsap Ferries Company Security Officer (CSO) and Vessel Security Officers (VSOs).

Serves as a technical advisor on identified occupational safety and accident prevention issues. Reviews plans, designs, and specifications to identify proper hazard controls; coordinates control measures and programs with management and employees.

Lockheed Martin, Space 2023 - 2024

Processing Supervisor, Lockheed Martin – Space, Silverdale, WA

Processing Supervisor and Facility Manager (Building Officer) for the Missile Service Unit, Vertical Missile Packaging Building and Re-Entry Body Buildings for the Fleet Ballistic Nuclear Missile Program. Leads 8-10 person production team on processing operations for the D5 Trident II Missile. Alternate Publication Custodian of over 150 different missile assembly and maintenance systems. Processed requests and provided material deliveries and order material for production requirements. Effectively enforces policies, rules and regulations on production team technicians. Building Officer for three separate locations.

Managed the maintenance, safety, security and efficiency of 3 separate buildings, overseeing staff and coordinating repairs.

Production planning leadership; led 8-10 production workers to achieve 25% increase in output while maintaining a zero-accident record by implementing effective planning, supervision and safety protocols.

Developed innovative way to systematize 150+ publications in a library management tool resulting in zero errors in quarterly inspections and improved efficiency and accuracy.

Ergonomics specialist; representative department in ergonomics assessment; established key objectives and daily plans within inter-department teams; bought over $500K in essential ergonomic supplies within Lockheed Martin - Space.

Expert in root cause analysis; to lead an investigation on a staff injury incident, and recommended corrective and preventative action that improved the safety practices, tools, and monitoring on the production floor.

Sales Manager 2021 – 2022

Sales Manager, Western Red Brewing, Poulsbo, WA

Sales Manager for multi-million dollar brewery responsible for leading sales teams to reach sales targets. Primarily tasked with hiring and training team members, setting quotas, evaluating and adjusting performance and developing processes that drive sales.

●Achieved growth in the first 3 months of employment by routinely servicing customers 100 miles from the brewery.

●Designed and implemented a strategic business plan that expands the breweries customer base and ensures it’s strong presence.

●Owned objectives setting, coaching and performance monitoring of sales representatives

●Maintained expansive knowledge regarding competitors, new products, and customer preferences.

●Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs

●Attained Cicerone Certified Beer Server Certification

Maritime Force Protection Unit Program Manager 2018 – 2022

Program Manager, U.S. Coast Guard District 13, Seattle, WA

Program manager of 154 member Coast Guard Base with 12 boats, 2 87' Patrol Boats & 2 US Navy owned ships responsible for high-consequence Nuclear Ballistic Missile Submarine escort mission. Primary liaison to Coast Guard Headquarters, Coast Guard Pacific Area Commands, & regional US Navy commands. Led Ready for Operations inspection team. Led Coast Guard Pacific Northwest area counter Unmanned Aerial Systems (c-UAS) program. Oversaw $2M program funds & equities for military construction projects. Pacific Northwest Search & Rescue Mission Coordinator (SMC) and c-UAS Subject Matter Expert.

●Superior planner; developed contingency plan for evacuating U.S. Navy Submarine personnel operating offshore in challenging weather conditions; executed comprehensive training program using multiple air stations’ expertise & led incremental training for 300+ military members, significantly improving safety/readiness.

●Tireless efforts in inter-agency engagement paved way for developing 1st Coast Guard counter drone notification procedure for alerting FAA & pilots of drone capability for safety of flight & to de-conflict hostile intent.

●Collected, analyze, and utilize data and feedback to improve the relationship between contact owner, drone flight crews and senior leadership in support of daily drone training in the safest manner possible

●Collaborated extensively with state and local partners to develop and implement a communications plan to reach new and under-served mariners and communicate information to a wide range of potentially distressed mariners.

●Developed Coast Guard Pacific Northwest first counter drone standards to include new and emerging processes, implementation and continuous improvement as well as compliance.

Sector Command Center Chief 2015 – 2018

Department Head, U.S. Coast Guard Sector Lake Michigan, Milwaukee, WI

Led, planned and executed all operational missions on 1,600 miles of coastline of Lake Michigan.

Commanded 37-member department responsible for command, control, communications and information management supporting all search and rescue stations on 21 communications towers. Coordinated with 21 subunits; 18 multi-mission stations over four states and the third largest U.S. city. Direct liaison with federal, state and local authorities.

●Directed Coast Guard response to 3,215 search and rescue cases with 97 lives saved, $9.8 million dollars in property saved/assisted, 104 law enforcement cases, 96 federalized pollution cases with $49,000 in clean-up efforts managed.

●Developed and authored Operations Center Standard Operating Procedures to establish objectives, practices and guidance that align with Coast Guard policy.

●Led Operations Center revamp project, held weekly meetings with senior staff and contractors; designed a modern and efficient layout for communications and work flow processes and incorporated input from junior personnel to enhance collaboration and productivity.

●Led Operations Center to the first flawless annual Inspection team visit since the establishment of the Operations Center.

Job Related Training

·Private Pilot Certification

·Part 107 Commercial Drone Certification

·OSHA-30 Certified

·Leadership & Risk Management Courses

oCoast Guard Boot Camp

oTeam Leader & Facilitator Course

oOfficer Candidate School

oMid-Grade Officer Transition Course

oCoast Guard Leadership and Management School

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