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Support Specialist A Team

Location:
Atlanta, GA
Posted:
April 23, 2025

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Resume:

Gouri Vishnubatla

678-***-****

*******@*****.***

Objective:

Aspiring to be an asset in a technology-driven company employing GIS, utilize my existing Geospatial skills,

have potential for growth and contribute to the company success.

Summary:

●Innovative problem solver in a team or independent environment

●Strong background in both GIS and Environmental Principles.

●Exhibits extremely positive work ethics while training and mentoring.

●Proficient in using ARCGISPro including Editing Topology and spatial analysis

●Optimized in-application databases and Integrated SQL statements for the purpose of parsing data and database creation to produce GEOINT products.

●Creating and presenting spatial data, importing, processing and digitizing of GIS geometries and information relevant to deliverables in GIS design and functionality.

●Proficiency in the processing and analysis of raster and vector geospatial data.

●Demonstrated knowledge of cartographic design and production concepts and principle.

●Managing and converting geo-databases into other formats, Working knowledge of FME(Feature Manipulation Engine) and QGIS(Quantum GIS)

●Proficient in AGOL(ArcGIS Online), 3-GIS and OSM(OpenStreetMap) and Google Earth Pro.

Professional Experience:

Support Specialist I (Jun2023-current)

SSP Innovations

●Directly connect with Customers to understand their goals and articulate solutions to challenging issues.

●Provide front end and backend 3-GIS/ArcGIS solutions to the customers depending on their workflow.

●Reproduce and document every issue the customer reports to maintain CRM

●Ensure customers make effective choice which in turn impacts positively on their Work Environment

●Work in dynamic environment, being resourceful while troubleshooting customer issues

●Work with mobile APIs providing solutions in 3-GIS which uses ArcGIS at the backend

GIS Specialist (Jan2022- Mar 2023)

Harter Management Group

●Design and map fiber optic cables in ARCGIS Pro for the client, TDS.

●Send delivery location data to customers daily by using automated process which has complicated SQL queries.

●Build backend and frontend tools within ARCGIS Application using Model Builder, Python, SQL

●Collection, Data management and process raw/field data (ETL) from various sources and make it compatible to load into AGOL.

●Overlay maps and perform spatial analysis as needed

●Perform Topology edits to maintain data Integrity of parcels

●Identify and locate client site addresses(TAMs) and utilities based on aerial imagery using Google Earth Pro

GIS Technician (Dec 2017 – Jan 2022)

Engineering Associates

●Designed shortest possible routes using 3GIS& ARCGIS software avoiding highways while mapping Fiber Optic Cables for Verizon(FTTH -Fiber To The Home Designs) network

●Interpret Construction Drawings and splicing schematics in multiple markets including Atlanta, Charlotte, Frankfort, Greensboro to name a few

●Utilize Dycom and Verizon 3 GIS to create GDBs

●Cartography, Data Creation, Raster and vector data analysis, geocoding, SQL, ARCGIS Linear Referencing tools.

●Good working knowledge of Software development life cycle (SDLC) having a thorough understanding of various phases such as requirements, analysis/design, development, testing & implementation.

●Experience with Geodatabase editing, topology and editing in ARCGIS

●Efficient in QA/QC of GDBs based on CAD drawings for accuracy and data integrity

●Experienced with creating and configuring ARCGIS Online Web Apps, widgets and Web Maps

●Created permits and TAMs data on AGOL for assisting the construction and Permitting team

●Played key role in creating and expanding GIS database for this company and City of Smyrna

●Ability to create KMZs from Arcmap, work with Coordinates and datums, linear referencing

●Assisted in providing technical training and mentoring

GISCorps Volunteer (2014-2017)

Volunteered with GIS Corps in collaboration with

●Tanzania Development Trust to validate buildings and make maps of required areas (Jan2023- July 2023)

●iCoast team USGS in classifying and analysing aerial imagery of Hurricane Sandy (Oct 2014)

●American Red Cross, digitizing buildings during Hurricane Matthew

●FEMA to help geo-locate images

●WHO to map structures for Polio Eradication Project in Republic of Congo and was slack validator /moderator

GIS Technician (Apr 2007 – Dec 2008)

City of Smyrna

●Maintain and update City GIS Files and create Data that includes Parcels, Fire Hydrants, Roads, Police Beats, City

●Limits, Water and Sewer, Fire Districts, Fiber Network Vaults etc.

●Geo-reference CAD files and scan Maps with aerial photos of the City

●Geocode Roads, trace parcels, buildings and digitize outlines from aerial photos

●Worked with Census Bureau Data Files and produce end user GIS Maps for the City Officials

●Assist in compiling and preparing reports, spreadsheets and databases related to GIS

●Execute GIS software installations in the City Computers

●Field operations include taking images of City to produce digital GIS Maps

●Log GPS points, collect data using Trimble technology, create data points in ArcGIS and create user friendly Maps

●Hands on working experience with digitizing utilizing Aerial Imagery Data

●Created 3D buildings using Google Sketch up for the City

●Updated City’s Centerlines and Demographic data for Census Bureau in ARCGIS

●Experience with Geodatabase topology and editing in ARCGIS

●Field Investigator Laya NGO, India

●Proactively worked under the auspices of Laya, a Non-government organization for the Sustainable Development of Visakahapatnam City.

●Survey and analyze data based on the input received and present officials how to develop the City sustainably

●Perform calculations and prepare customized documentation on project activities.

●Statistical analysis of data and investigate diverse data to establish best practices for sustainable living.

Education

●Kennesaw State University, Kennesaw, GA

●Certificate in Geographic Information Systems 2007

●ARCGIS(9.x),ArcView3.2,Cartography, ArcView/ARCGIS 9.x-10.x certificate courses from ESRI, GPS

●Macromedia Freehand 10, Remote Sensing using ERDAS Imagine

●Andhra University, Visakhapatnam, India

●Master of Science - Environmental Sciences 2000

●Berhampur University, Rayagada, India

●Bachelor of Science - Botany Honors -1998

Certifications

●Masters Application Program in GIS Pentasoft Limited

●MAPGIS Essentials, ESRI Micro Station – 95, ARCINFO, ArcView, AutoCAD Map R2

ESRI Virtual Campus Training(2007)

●Working with Map Topology in ARCGIS

●Creating and Editing Geodatabase Topology with ARCGIS9

UDEMY MOOC (2016-2023)

●Cartography

●Going places with Spatial Analysis

●Sharpen your GIS skills

●Do it yourself GeoApps

●Location Analytics

Technical Skills and Aptitude

●Extensive knowledge of software applications including ARCGIS software, DBMS concepts and 3GIS

●Ability to use MS Office including Word, Excel, Access, and PowerPoint

●Executed installations, upgrades and configuration of windows systems and ARCGIS(9x and 10x)

●Focus on general data integrity and GIS attribute data to maintain data accuracy

●Exceptional analytical skills and detail oriented

●Superior oral and written communication skills

●Implement best practices and result focused

●Effective project management and time management skills to meet project deadlines.

Accomplished Projects

●Presentation at Annual Water Resources Conference UWG(University of West Georgia) Carrollton

●“Algal Blooms in Lake Allatoona” for Lake Allatoona Preservation Authority and Army Corps Engineers (Feb 2008)

●Analysis on “Eutrophication of Allatoona Septic or Sewer “ at Symposium of Student Scholars held by URISA

References

Marko Kapustic - Director Technical Operations Harter Management Group LLC404-***-****)

Cris Partain - Contractor Lamberts Splicing Company (********@*******.***)

Clarence Blalock - Self Employed 706-***-****)



Contact this candidate