KUSUMA BANAVADI GANGADHARAN
CONTACT
PHONE:
EMAIL:
**.******@*****.***
ADDRESS:
Brambleton, VA
Linkedin:
linkedin.com/in/kusuma-bg
CERTIFICATIONS
• Salesforce Certified Platform
App Builder
• Salesforce Certified Platform
Developer I
• Salesforce Certified Platform
Developer II
• Salesforce Certified AI
Associate
• Salesforce Certified
Agentforce Specialist
• Informatica Cloud Data
Integration Specialist
EDUCATION
Bachelor of Engineering
Electronics and Communication
Visvesvaraya Technological
University
2006
Tumkur, India
Master of Business
Administration Information
Technology
Sikkim Manipal University
2011
Bangalore, India
Underwent training at Infosys,
Education and Research
department in Open Systems
stream for a period of 3 months
CAREER OBJECTIVE
Dedicated Salesforce professional with over 8 years of experience, and a total of 15 years in the software industry. Proven expertise in developing scalable solutions for complex business challenges, with a focus on financial data logic implementations. Skilled in simplifying business requirements to optimize CRM systems and streamline processes. Seeking to leverage Salesforce expertise to drive business transformation and deliver innovative solutions.
WORK EXPERIENCE
Salesforce Developer Skience LLC
Feb 2017 – Current Herndon, VA
PRODUCT Skience: It is an award-winning wealth management platform that streamlines and automates time-consuming, error- prone business processes. Featuring out-of-the-box integration with leading custodians and technology providers.
• Served as a key member of the product development team at Skience, contributing to the development of new features.
• Developed code and documented artifacts, ensuring alignment with specified requirements.
• Leveraged extensive product knowledge to assist in the implementation of Skience and Skience Financial Solution managed package for key customers.
• Collaborated closely with clients, Business Analysts, and Product Owners to refine user stories, break them down into tasks, and set sprint goals.
• Prepared installation, deployment, and upgrade
documentation for custom implementations of Skience.
• Coordinated with offshore teams to effectively communicate requirements and ensure timely delivery.
• Responded to assigned issues, conducted analysis, suggested and implemented workarounds, and communicated with stakeholders to ensure timely resolution.
• Performed code reviews and mentored new employees to help them achieve objectives aligned with company core values. Key tools and technologies:
• Sales Cloud, Services Cloud and Financial Services Cloud (FSC)
• Language and framework: Apex, JavaScript, HTML, Vue.js
• Salesforce CRM Tools: Data Loader, Force.com, Ant, Workbench, Force.com IDE, VS Code
SKILLS
• Exposure to all stages of
Software Development Life
Cycle (SDLC) and the Agile
method of development.
• Architected and implemented
several applications on Sales
Cloud, Service Cloud,
Experience Cloud and Financial
Service Cloud (FSC)
• Demonstrated 8 years of
experience developing
applications
on Financial Services Cloud for
Skience - an industry-leading
wealth management platform.
• Extensive experience of
Force.com technical platform
including Apex Classes,
Interfaces, Triggers, SOQL,
Apex Scheduler, Batch Apex,
Queueable Apex, Communities,
Reports, Dashboards, Flows,
Process Builders, Workflows,
Approval Process, platform
events, Lightning web
components.
• Extensive experience in Quik,
straight through processing with
National Financial and Pershing
integrations
• Programming Language : Java,
Apex, JavaScript, HTML, CSS
• Source and Version Control: Git,
VSCode, ANT migration, GitHub,
BitBucket
• Framework: Vue.js framework,
Struts framework, Spring
framework
Sr System Analyst NTT Data
Jan 2011 – Sep 2013 Bangalore, India
PRODUCT First Life: It is a web-based policy administration system supporting the complete life cycle of life insurance operations starting from point-of-sale right through the general ledger. It is a client-centric solution providing organizations with required flexibility and scalability, coupled with very short time span for implementation and deployment.
• Analyzed new requirements and designed corresponding solutions.
• Designed and developed user interface.
• Created unit test cases utilizing JUnit to ensure quality and reliability.
• Managed configuration and release processes to streamline deployments.
• Provided production support to assist the team in maintaining system performance.
• Mentored new team members to foster skill development and integration.
• Key tools and technologies: Java, WebWorks 2.2, HTML, CSS, JavaScript, JQuery, Spring 3.0, iBATIS 2.0, ANT Script, JUnit, Eclipse, Weblogic 12c, XML, TOAD, SVN, Oracle 11g Technology Analyst Infosys Technologies Ltd
July 2006 – Dec 2010 Bangalore, India
Application Field Force Optimization Suite: FOS is a complete solution for the resource management system of British Telecom which manages around 30,000 technicians deployed all over UK. FOS has a variety of modules for the entire field force management of BT technicians. These are struts based J2EE Applications deployed on a Weblogic Application servers. The project uses operational research algorithms for forecasting the number of jobs. It consists of various modules like FieldForecast, FieldPlan, FieldSchedule, FieldPeople, FieldReserve and FieldExchange.
• Key member of Field Forecast module.
• Participated in requirement gathering and estimation processes.
• Analyzed user stories and prepared use case documentation.
• Conducted impact analysis for change requests.
• Designed and developed prototypes, along with high-level and low-level designs.
• Engaged in "Show and Tell" sessions to showcase progress and gather feedback.
• Created testing plans, developed JUnit test cases, and performed integration testing.
• Key tools and technologies: Java, HTML, JavaScript, CSS, Struts framework, J2EE Architecture, JFree Charts, Oracle, Eclipse, ANT, VSS.