Customer Relations Medical Center
Resume:
H E I D I C A M P B E L L
**********@*****.***
Hope, RI 02831
PROFESSIONAL SUMMARY
Skilled team player with strong background in crisis environments, working hands on with individuals with dual diagnosis,Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
SKILLS
Counsel clients Plan treatments
Coordinate referrals Maintain case files
Documentation Policy enforcement
Customer relations Problem-solving
Verbal communication Multitasking
EXPERIENCE
Therapist, Landmark medical center, Apr 2014 - Current, Woonsocket, RI Used the advice of other counselors and medical professional to fully analyze each case and coordinate the most appropriate counseling services to meet their needs. Helped individuals and members of a family unit build and use skills to constructively confront and manage their issues.
Offered counseling on issues such as relationship problems, child-rearing and financial difficulties facing the family.
Taught new employees important procedures such as epic ( computer system)and behavior plans for specific individuals .
Collaborated well with team members to carry out daily assignments and achieve team targets.
Therapist, Bradley Hospital, Mar 2001 - Apr 2014, East providence, RI Compiled and documented case files for each individual or family client, including the results of their tests, interviews and treatments. Maintained and updated files and records to support efficient tailored behavior plans. Developed and communicated standard operating procedures to team of 9 Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert medical terminology knowledge. Documented epic and date on activities to maintain current behavior information. Gained expert knowledge of dual diagnosis within the medical field. Helped resolve problems such as crisis situations by carefully collecting information and developing knowledgeable solutions.
HC
May 1992
Jun 1989
EDUCATION
Associate of Arts, Education
CCRI - Warwick, RI
GPA 3.7
Minor in psychology
Volunteer, Special olympics
High School Diploma, College prep
Scituate - N scituate, RI
GPA 3.9.
Volunteer, special olympics
Contact this candidate