Project Manager Technical

Lori Wallace

IT Technical Project Manager Consultant Data Mergers & Transformations Business Process Optimization

Email: ****.**********@*****.*** Phone: 603-***-**** LinkedIn: www.linkedin.com/in/lgwallace

Professional Summary

Experienced IT Technical Project Manager Consultant with over 15 years of expertise in managing data mergers, business process transformations, and technology integrations. Through my consultancy, au:pine, I specialize in guiding organizations through complex data integration projects and operational changes resulting from mergers. Skilled at leading cross-functional teams, aligning business and technical goals, and delivering strategic solutions that enhance efficiency and drive growth.

Core Competencies

- Data Mergers & Transformations

- Business Process Optimization

- IT Project Management

- Digital Transformation

- Change Management

- Data Migration & Integration

- Technology Enablement

- Stakeholder Engagement

- Agile & Waterfall Methodologies

- Implementation Strategy

Professional Experience

IT Technical Project Manager Consultant

au:pine LLC 2017 – Present

Led data merger and transformation projects, focusing on integrating business processes and optimizing operational efficiency during organizational changes. Delivered strategic consulting services, driving successful implementations through a comprehensive approach that spans technical, operational, and stakeholder management tasks.

Key Achievements:

- Directed large-scale data migration and system integration projects resulting from corporate mergers.

- Designed and implemented business process changes to support new operational models post-merger.

- Facilitated cross-functional collaboration between IT, business stakeholders, and executive leadership.

- Developed and executed implementation strategies that minimized risks and ensured project success.

- Managed projects from initiation to deployment, including resource allocation, budgeting, and timeline control.

Project Manager

Salesforce / ClickSoftware (FSE) 2017 – 2020

Implemented Field Service Management (FSM) solutions, overseeing end-to-end deployments and ensuring seamless integration with CRM, ERP, and IoT systems. Led hybrid Agile/Waterfall projects, optimized business processes, and managed stakeholder relationships to achieve project objectives.

Key Contributions:

- Defined project objectives and KPIs, ensuring alignment with business goals.

- Managed data migration, user training, and compliance with industry standards.

- Utilized real-time analytics to monitor progress and make data-driven decisions.

Senior Technical Project Manager

Epsilon 2010 – 2017

Provided strategic project management for database advertising solutions, overseeing both traditional and cloud-based environments. Managed technical resources, defined business requirements, and led data governance and cybersecurity initiatives.

Key Achievements:

- Delivered end-to-end client solutions, including audits, compliance reviews, and system rollouts.

- Directed third-party integrations and infrastructure projects, ensuring quality and timely delivery.

- Implemented data migration strategies to support business transformation initiatives.

Education

MBA, Southern New Hampshire University, Nashua, NH

Bachelor of Arts, Notre Dame College, Manchester, NH

Certifications

Project Management Institute - Agile Certified Practitioner (PMI-ACP)

Technical Skills

Salesforce, SAP, Microsoft 365 (Word, Excel, Visio, PowerPoint, SharePoint, Project, Teams, DevOps), Google Cloud Platform, Oracle, Data Migration, API Integrations, CRM, ERP, SaaS Solutions, Jira, Agile Tools

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