Customer Service Sugar Land

Aryan Jigar Toprani

**** ***** ********* **, ***** Land, TX 77479

https://www.linkedin.com/in/aj-toprani-9809b6239 346-***-**** *****.*******@*****.***

Education

University of Houston, C.T. Bauer College of Business, Houston, Texas January 2025 - Present

● Master of Science, Global Business Leadership

Michigan State University, College of Social Science, East Lansing, MI December 2022

● Bachelor of Arts, Political Science

● Minor: Law, Justice and Public Policy

● Cumulative GPA: 3.762/4.00

● Dean’s List: 4 Semesters

Experience

Haridas Nensey & Partners Co. LLC Muscat, Oman May 2022 - December 2024 Partner

● Supervising the entire operation of a retail grocery business, e.g., purchase, marketing, sales, retail, HR recruitment, customer service, etc.

● Managing one wholesale unit and two retail outlets by recruiting and training 40+ employees to provide quality services to customers

● Arranging purchase orders for 40,000+ products and $1 million inventory from 3 different countries

● Mentoring the marketing managers to receive majority orders from various retailers and concentrating on improving the overall sales

Golfcrest True Value Hardware Houston, Texas May 2021 - August 2021 Employee

● Acted as the floor manager supervising merchandisers, cashiers, and customer representatives

● Crafted purchase orders for the company and took care of negotiations for majority orders from various vendors

● Established the retail prices with special schemes for numerous products C. Arunkumar & Co. (Exports) Mumbai, India September 2020 - March 2021 Intern

● Worked as an intern at the export house, gained knowledge about purchasing, packaging, distributing, and exporting various shipments

● Prepared the delivery orders with detailed sheets and the invoices for final export shipment in various packaging sizes

Activities and Skills

● MSU Tower Guard - Member September 2021 - May 2022

● Language(s): English (fluent); Hindi (native)

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