Quality Assurance Engineer

WAYNE A. HAZLE

Glendale, CA ***** 310-***-**** **********@*****.***

WWW: www.waynehazle.com WWW: https://www.linkedin.com/in/wayne-hazle-9a57032/ Professional Summary & Objective

Senior level Quality Assurance professional with a proven track record of delivering high quality software in a timely manner.

Looking to use my QA skills, technical knowledge and organizational capabilities to make a great impact on a company’s quality process.

Skills & Tools

• Confluence, JIRA, Bugzilla, Slack, TFS

• Browserstack, Sauce Labs

• Zephy, Qmetry, Microsoft TFS, Testrail, X-Ray

• JMeter, Load View

• Postman, SOAP UI, Blazemeter Flood I/O, New

Relic, Google Analytics

• Desktop and Mobile Testing

• Charles Proxy

• Selenium, Appium, TestNG, Cucumber,

TestComplete, Playwright, XML

• Java, Javascript, PHP, SQL

• iOS Mobile Development

• Android Mobile Development

• Maven, GIT, AWS, Jenkins

• Test Plan and Test Case Writing

• Windows, Apple OS, MS-Office, Google Doc

Work History

Quality Assurance Manager 07/2017 to Current

Guidance – Marina Del Rey, CA

• Summary

o Managed QA for over 25 client e-commerce sites including Fitbit/Google, Burlington Coat Factory and Insect Lore.

• Test Process Organization:

o Used Confluence to create Onboarding Template to use each time a new client added.

o Created Test Plan Template to be used for every new project. o Met with clients to review test plan and get sign off from leadership. o Wrote and organized project test cases in TestRail and Zephyr. o Presented QA Accomplishments and Goals at monthly company meetings.

• Management:

o Managed existing QA Engineers and hired additional. o Allocated resources between multiple projects.

o Provided mentoring to all QA engineers.

o Reviewed performance and made recommendations as needed. o Worked off hours as needed to support time zone of offshore team.

• Automation

o Wrote sample proof of concept acceptance tests using Selenium / Java / TestNG o Set up automation tests with Codeception, PHP framework, Cucumber & Behat o Prioritized manual test cases to be automated.

• Performance Testing

o Designed Load tests in JMeter, Blazemeter and Flood I/O. (Flood Chrome) o Used performance tools to measure speed of Web site. (WebPageSpeedTest, GTMetrix) o Used New Relic and Google Analytics to measure performance issues. o Worked with developers to address performance issues and follow through to resolution.

• UAT

o Designed department standards UAT Primer doc to help Project Managers explain UAT to clients

o Reviewed UAT doc with clients, worked out plan for UAT. o Wrote UAT test cases as needed for client

o Provided support for client during UAT including assistance with JIRA.

• Manual QA

o Entered tickets in JIRA working closely with PM and Dev o Compatibly testing across multiple desktop browsers, and mobile devices Lead Quality Assurance Engineer Automation - Web product: ASK 03/2017 to 07/2017 Warner Advanced Digital Services / SMCI (Contractor)

• Tested live video streaming app.

• Executed manual and automated tests daily, recorded all defects and worked with DEV and BSA to get issues resolved.

Lead Senior Quality Assurance Engineer on Tiger Team / Senior QA CMP Team 05/2016 to 01/2017 AT&T and DirecTV (Contractor)

• Performed black box as Senior QA member of AGILE team - Web and Mobile Testing

• Wrote and reviewed test cases.

• Used tools including Charles proxy to perform white box testing on live video streaming app. Lead Quality Assurance Engineer 06/2013 to 04/2016 Entertainment Partners

• Tested multiple areas of RTMS, manage defect list, daily Scrum meeting, work with development and product owners to prioritize and escalate issues.

• Used SQL for database verification.

• Wrote tests in Selenium and Cucumber.

Education

Computer Science and Engineering

University of Pennsylvania - Philadelphia, PA

Certifications & Training

Certified Scrum Master – Cprime

ISTQB QA Training

Affiliations

Board Member Los Angeles University of Pennsylvania Alumni Club Interests

Avid Screenwriter, Director, Film Producer

World Traveler

Dedicated Twin Girl Dad

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