Accounting Associate Customer Care
Resume:
Lacy Flynn
***** ** *** ** *, Milton, NC *****
Cell 336-***-****
Email: ***********@*****.***
Objective: Seeking a position where proficiency in managing operations and excellent customer orientation will be fully utilized, while completing tasks that will further the company. I love solving puzzles. I have a lot of experience reading explanation of benefits and medical policies Education:
Alamance Community College Graham, NC
● Accounting Associate Degree, July 2012. 3.4 GPA
o Principles of Financial Accounting I & II
o Intermediate Accounting I & II
o Introduction to Computers
o Intro to Accounting Spreadsheets
Work:
UNC Healthcare March 2024-Current
• Filling appeals
• Reading EOB’s
• Resolving Denials
• Adjusting Claims
• Investigating NDC’s
Caswell County Schools, December 2022-March 2024
• Ordering Supplies
• Scheduling teachers for Professional Development
• Assist with planning and executing school functions
• Managing financial budgets and spending
• Keeping up with subscriptions need in the classrooms
• Building charts for many different aspects of the job Alamance Eye Center, May 2016-November 2022 Burlington, NC
● Scheduling patient appointments
● Taking Co-pays and prepays
● Obtaining prior authorizations
● Uploading insurance information
● Posting to patient accounting
● Verifying insurance
● Posting insurance payments and write offs
● Checking insurance claims for errors
● Reading EOBs
● Working with ICD 10 & CPT codes
● Scanning and printing patient medical records
Blue Ribbon Diner, September 2012-May 2016 Mebane, NC
● Janitorial and daily cleaning operations
● Answering phone calls and taking messages
● Time management
● Customer care
● Cash handling
Other Skills:
● Attentive to detail
● Critical Thinker
● Confident & Positive Attitude
● Flexible
● Punctual
● Adaptable to change
● Self-motivated
References:
Professional References
Sylvia Rogers
Supervisor, Alamance Eye Center
Medina Jones
Supervisor, Caswell County Schools
Ruby Blalock
Manager, Blue Ribbon Diner
Personal References
Brittney Cook
Friend and co-worker
Elizabeth Justice
Friend and ex co-worker
Pamela Smith
Family friend
Contact this candidate