Supply Chain Customer Service

Carman Woodard

404-***-**** *********@*****.*** Riverdale, Ga 30274

PROFESSIONAL SUMMARY

Dynamic professional with extensive experience at Atlanta Public Schools and DHL Supply Chain ASOS, specializing in fostering collaborative teamwork and driving operational excellence. Proven ability to manage conflicts effectively while enhancing customer experiences, resulting in the consistent achievement of organizational goals. Known for meticulous attention to detail and high-level accuracy in fast-paced environments. Career objectives focused on leveraging these skills to contribute to innovative solutions in future roles.

SKILLS

Strong interpersonal communication

Collaborative teamwork

Strong focus on accuracy

Effective verbal communication

Meticulously organized

Proficient in conflict management

WORK HISTORY

Paraprofessional, Atlanta Public Schools, June 2023 – Current

Prepare instructional materials

Monitor and record student progress

Enforce classroom safety and proper behavior

Supply Chain Supervisor, DHL Supply Chain ASOS, July 2020-June 2023

Processed order request and achieved shipping deadlines

Supervised associates to make sure all safety regulations are being followed

Checked productivity to make sure associates are meeting specific expectations

Customer Service Rep, Corner Bakery Café, September 2015-September 2019

Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems in a timely manner.

Interacted with guests on behalf of the organization through direct calls to provide basic information about services, complaints, and process refunds.

Trained new cashiers in procedures, customer service and sales techniques.

EDUCATION

Bachelor of Health Science

Clayton State University, Morrow, Ga Expected in December 2026

High School Diploma

Lovejoy High School, Hampton, Ga May 2015

REFERENCES

References available upon request.

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