Qa Engineer Software Development

Oluwatobi Akinboboye

Madison, South Dakota, United States **************@*****.*** 469-***-**** in/oluwatobi-akinboboye-90a1461b4 SUMMARY

Detail-oriented QA Engineer with over three years of experience in software development, specialising in test planning, defect reduction, and process improvement. Skilled in enhancing product quality through structured testing and team collaboration. Seeking to contribute expertise in a dynamic QA role. EXPERIENCE

Graduate Assistant

Dakota State University January 2025 - Present, Madison, SD

• Assist with graduate program inquiries and manage the full admissions process, ensuring a seamless and supportive experience for prospective students.

• Draft formal communications and program documentation using Microsoft Office Suite, maintaining consistency with institutional standards and professional guidelines.

• Conduct ongoing comparative research on academic programs, analysing key elements to inform and support strategic academic planning and decision-making. Collect, analyse, and present matriculation and enrolment data through visual dashboards and reports, enhancing accessibility and supporting data-driven decision- making across departments.

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QA Engineer

Kajab Engineering Services Ltd. July 2023-December 2025, Lagos, Nigeria Collaborated with cross-functional teams to ensure seamless communication between developers, project managers, and customers, aligning product goals with customer expectations.

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• Developed and executed comprehensive test plans that increased product quality, resulting in a 25% reduction in customer complaints.

• Conducted root cause analysis for product issues, providing actionable feedback to improve product performance and validated REST APIs using Postman/Swagger.

• Created detailed reports on testing results and presented them to stakeholders, improving team transparency and decision-making. Introduced a streamlined testing process that improved defect identification by 30%, illustrating my ability to optimise workflows and systems, which can be applied to refining sales processes.

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• Provided technical guidance to the development team, establishing a collaborative approach to problem-solving and continuous improvement. Data Analyst

Prunedge Development Technologies Ltd. September 2021-June 2023, Lagos, Nigeria

• Conducted thorough market research to uncover key trends, helping the business identify growth opportunities and optimise marketing strategies.

• Developed a customer segmentation model that increased targeting accuracy by 20%, enhancing the company's marketing and sales alignment.

• Collaborated with product, marketing, and data teams to create data-driven reports that guided business strategy.

• Used SQL, Python, and Excel to extract and manipulate large datasets, providing insights into customer behavior that helped improve customer engagement.

• Spearheaded cross-departmental collaboration with design and technical teams, employing Agile methodologies to enhance real-time electoral data dashboards. Information Technology Support

Nestle Nigeria Plc May 2019-August 2019, Lagos, Nigeria

• Provided technical support to over 200 end-users, ensuring timely resolution of hardware and software issues.

• Troubleshot and resolved technical issues, often under tight deadlines, demonstrating adaptability and problem-solving abilities.

• Assisted in setting up and configuring IT systems for new hires, ensuring smooth onboarding processes.

• Maintained clear and concise technical documentation, improving internal communication and knowledge sharing.

• Collaborated with senior IT staff to implement system updates and process improvements, showcasing my proactive approach to continuous improvement.

• Assisted in IT audits and conducted regular maintenance of system security protocols, demonstrating strong attention to detail and reliability. EDUCATION

MSc. in Information Systems

Dakota State University • Madison, SD • December 2025 B.Eng Electrical and Electronics Engineering

Afe Babalola University • 2021

CERTIFICATIONS

Basics of Project Management

2020

Software Testing Certification (Manual/Automation) 2023

SKILLS

Selenium (Python), Behave (BDD/Gherkin), Postman (API Testing), Jira, Python, SQL, Agile/Scrum, STLC, SDLC, Jenkins (basic), Git, Risk-Based Testing, Manual/Automated Testing, Defect Detection & Tracking, Test Design & Documentation, Analytical Thinking, Root Cause Analysis, Cross-functional Collaboration, Attention to Detail.

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