Technical Writer North Carolina

Robert Lewis Thornton

301-***-**** ************@*****.*** 114 Burning Tree Road, Wilmington NC 28409

Profile

Experienced technical writer specializing in open-source, cybersecurity, and developer documentation. Contributor to Canonical’s Open Documentation Academy and OWASP. Adept at improving documentation workflows and enhancing clarity for technical audiences.

Core Competencies

•Technical Documentation: API documentation, software manuals, compliance documentation

•Cybersecurity Writing: Policies, risk assessments, compliance reports

•Content Management: DITA XML, Markdown, Confluence, JIRA, SharePoint

•Stakeholder Collaboration: Working with SMEs, developers, and cross-functional teams

Technical Skills

•Documentation Tools: MS Word, DITA, FrameMaker, PowerPoint, Adobe Acrobat Pro X, InDesign, SnagIt, Visio, Oxygen XML

•Software & Systems: Confluence, JIRA, XML, SharePoint, LibreOffice

•Cybersecurity & Compliance: TCPDump, Wireshark, Google Chronicle, NIST Cybersecurity Framework, Incident Response

Recent Experience

TECHNICAL WRITER, P3MS; FAYETTEVILLE, NC — OCTOBER 2024 - JANUARY 2025

•Improved documentation for a tool that classifies Word documents for the intelligence community.

•Optimized developer workflows, increasing efficiency by more than 25 percent.

•Laid off due to reduced federal funding.

•Received a Letter of Recommendation (attached).

TECHNICAL WRITER, FEISTY DUCK; REMOTE (UK) - MAY 2024 - JUNE 2024

•Developed cybersecurity-focused newsletter abstracts using DITA XML.

•Provided feedback on improving abstracts to the team leader.

TECHNICAL WRITER (CLEARED), NORTHTIDE GROUP; FORT BELVOIR, VA - JULY 2020 - JULY 2022

•Led the development and maintenance of security documentation workflows, ensuring alignment with federal compliance requirements.

•Reviewed and refined materials for adherence to government security and compliance standards.

•Managed documentation deliverables for contract completion, improving clarity and regulatory compliance.

Education

MA PROFESSIONAL WRITING

CARNEGIE MELLON UNIVERSITY; SEPTEMBER 1998 - DECEMBER 1999

BA ENGLISH

UNIVERSITY OF MARYLAND BALTIMORE COUNTY; SEPTEMBER 1988 - DECEMBER 1992

Open Source Contributions

•Canonical / Ubuntu Server – Introductions to: Active Directory, Crypto libraries, eBPF, High Availability, Multipath •OWASP Cheat Sheet Series – Edited multiple cybersecurity “cheat sheets”: Authorization_Cheat_Sheet, Clickjacking_Defense_Cheat_Sheet, Database_Security_Cheat_Sheet.md, Denial_Of_Service_Cheat_Cheet.md, Injection_Prevention_Cheat_Sheet.md, Input_Validation_Cheat_Sheet.md, Key_Management_Cheat_Sheet.md, Kubernetes_Security_Cheat_Sheet.md, XML External Entity Prevention, XML Security Cheat Sheet, XSS_Filter_Evasion_Cheat_Sheet, •LibreOffice – Enhanced user manual: Getting Started Manual 7.6 Abbreviated Previous Experience

SENIOR TRAINING CONTENT WRITER, HENDALL INC.; ROCKVILLE, MD — JULY 2019 - JULY 2020

Developed CMS training materials and interactive learning modules.

TECHNICAL EDITOR, GDIT/CSRA; ANNAPOLIS JUNCTION, MD — OCTOBER 2017 - JUNE 2019

Edited cybersecurity courses and federal documentation.

TECHNICAL EDITOR, DYNAMIC PRO INC; WASHINGTON, DC — JUNE 2014 - MAY 2017

Edited technical reports for the Federal Railway Administration.

LETTER OF RECOMMENDATION FROM P3MS

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