Customer Service Sales Associate
Resume:
Lorisa Colwell
Jacksboro, TX *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Entertainment Team Lead
Walmart-Graham, TX
October 2023 to July 2024
I manage operations of the electronics and other designated areas Store Manager
Family Dollar dollar tree-Olney, TX
February 2023 to October 2023
Responsible for every aspect of the day-to-day supervision, including sales, staff, stock and vendors Sales Associate
Family Dollar Stores to Dollar Tree Stores-Jacksboro, TX July 2021 to October 2023
Provided customer service
• Helped ensure customer satisfaction
• Responsible for general cleaning
• Organized new merchandise
• Restocked merchandise
Assistant Manager
Family Dollar-Jacksboro, TX
October 2021 to February 2023
• Promoted to Assistant Store Manager
• Managed opening and closing store
• Managed store operations
• Oversaw day to day store operations
• Counted cash drawers and coordinated change orders for employees
• Coordinated schedules and assigned associate shifts
• Provided excellent customer service to all customer in a timely manner Housekeeping
K&G maintenance-Jacksboro, TX
August 2016 to May 2021
Cleaning businesses that I've been contracted to do Customer Service Associate
Walmart-Graham, TX
October 2013 to June 2014
Assisted customers in problems with merchandise and exchanges, answered telephone calls and assisted with any issues with customer satisfaction and services Sales Associate
Dollar General-Graham, TX
August 2012 to July 2013
Assisted customers, opened and closed the store daily, prepared the registers for the morning or counted the money at night and whatever duties that were required during the shift Sales Associate
Bealls Stores-Graham, TX
July 2009 to December 2010
Assisted customers in their purchases
Certified Medication Aide
Garden Terrace Nursing Home-Graham, TX
October 2007 to March 2009
Administered medication, checked vitals and assisted in other patient care. Certified Medication Aide
SEVEN OAKS NURSING HOME-Olney, TX
May 2004 to August 2007
Administered medication, checked vitals and assisted in other patient care. Certified Medication Aide
Graham Oaks Care Center-Graham, TX
August 2004 to October 2004
Administered medication, checked vitals and assisted in other patient care. Correctional Officer
John R. Lindsey State Jail-Jacksboro, TX
November 2001 to January 2004
Upheld the security throughout the facility
Customer Service
Education
High school or equivalent
None
Skills
• Customer Service
• Customer Care
• Call Center
• Medication Administration
• Vital Signs
• Communication skills
• Customer service
• Organizational skills
• Writing skills
• Store management
• Cash handling
• Supervising experience
• Basic math
• Sales
• Cleaning
• Janitorial experience
• Time management
• Medical terminology
• English
Certifications and Licenses
Driver's License
Assessments
Customer service — Proficient
June 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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