Quality Assurance Engineer

Fernando V. Alegre

*** ***** ***** **, *********, FL 33837

Mobile: (774) 285 - 4283

Email: ********@*****.***

OBJECTIVE

Self-motivated QA professional eager to take on new challenges and contribute to high-impact projects through hands-on manual testing and detailed execution. I thrive in fast-paced Agile teams, love learning new technologies, and bring a proactive mindset to delivering reliable, user-focused software across web and mobile platforms.

EDUCATION

Bachelor’s in Information Systems

Polytechnic College of Campinas — Dec 2012

SKILLS

● Trilingual: English, Portuguese, and Spanish

● Manual and automated software testing (Selenium, SOAP UI, IBM Rational Functional Tester)

● SQL, HTML/CSS, Delphi, C

● Agile, Scrum, SDLC, STLC

● Google Ads, Meta Ads, WordPress, UI/UX Design Principles

● Experience with hardware and software troubleshooting

● Conflict management, problem analysis, negotiation, and teamwork

● Planning, managing, and testing mobile, web applications, and APIs.

● Strong communication, adaptability, and interpersonal skills PROFESSIONAL EXPERIENCE

Web Designer & Digital Marketing Specialist

White Box Solutions — Jan 2020 – Apr 2025

● Designed and launched responsive websites aligned with business goals and user experience best practices.

● Managed targeted digital marketing campaigns on Google Ads and Meta Ads.

● Performed manual QA testing on web projects to ensure functionality, cross-browser compatibility, and mobile responsiveness.

● Identified and resolved bugs during development to ensure smooth, error-free launches.

● Maintained strong client relationships through clear communication and project updates. 1

Process & Systems Analyst

Allstate Insurance Agency — Jan 2017 – Jan 2024

● Managed internal systems and workflows to ensure accuracy, compliance, and operational efficiency.

● Maintained and supported the EVR platform, resolving technical issues and validating data integrity.

● Implemented process improvements and quality checks to reduce errors and enhance service delivery.

● Collaborated with teams and customers to troubleshoot issues under pressure. Quality Assurance Engineer

MobileAware — Jan 2016 – Dec 2016

● Work closely with QA Leadership to implement manual QA tests and respond to client feedback

● Collaborate with other departments across the company (software development, account management, customer service) to ensure creation of quality products that meet customer needs

● Create testing-related documentation, including test plans, test cases/scripts, and bug reports assessing quality and associated risk

● Adhere to QA processes and standards

● Support testing of planned, long-term projects and short-term projects such as emergency change requests

Delphi Developer

Unicamp — Jan 2012 – Dec 2013

● Developed systems integration solutions using Delphi and SQL.

● Supported technical functions for university IT projects. Quality Assurance Engineer

Stefanini IT Solutions — Jan 2009 – Dec 2011

● Create testing-related documentation, including test plans, test cases/scripts, and bug reports assessing quality and associated risk

● Executed test cases for regression and integrated testing.

● Set up test environments and oversaw QA team coordination.

● Used tools like Selenium, SOAP UI, IBM Rational Functional Tester.

● Participated in Scrum development and tracked bugs via Mantis.

● SQL programming and technical documentation support. VOLUNTEER

The Wheelchair Recycler – Hudson, MA — Jan 2014 – Present

● Support the organization with digital needs including website maintenance, design updates, and online presence improvements to help further their mission of providing mobility solutions. 2

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