Customer Service Night Auditor
Resume:
WIND MINGO EL
**** ** ******** *** ******, KS ***04
785-***-**** *************@*****.***
EDUCATION
Wichita Technical Institute (WTI) – Topeka, KS 01/2020 - Graduated Computer Technology and Network Administration program Curriculum Includes:
Computer Technology/ A+ Certification Training
Network + Certification
Microsoft
Security +
Server Concepts & Virtualization
Advanced Network Services
Colorado Technical University
Associates of Business Administration, Finances and Business Hospitality 03/2018- Graduated Strayer University 08/2023 - current
Bachelors of Business Administration
EMPLOYMENT
Topeka Capitol Journal- Topeka, KS
Route Carrier 2018-2020
Responsible for the distribution of news services for a designated route.
Negotiated current services to make sure and keep them with the company.
Took care of 150+ customers by making sure I provided the highest quality customer service. Taco Bell West- Topeka, KS 2019-2020
Night Manager
Supervised night employees by instilling great customer service and leadership.
Managed over 200 orders going out to be at or above company standards.
Lead my team with respect to guarantee high morale and a good work environment. Comfort Suites Northwest- Topeka, KS 2020-2022
● Night Auditor
● Breakfast Host
● Breakfast Cook
● Laundry Attendant
● Front Desk Attendant
Sonic Drive-In Highway 24 2022-2023
● Grill Cook
● Fry Cook
● Clean
● Stock
ANDREW SMITH Resume, Page 2
Sleep Inn and Suites 05/2023 - 07/2024
● Night Auditor
● closing credit card account
● closing all business day accounts
● cleaning
● cooking breakfast
● guests and client relation
● local tourism guide
Ramada By Wyndham 10 / 2024 - Present
● Night Auditor
● closing credit card account
● closing all business day accounts
● cleaning and stocking
● guests and client relation
● local tourism guide
ADDITIONAL SKILLS
CPR & AED Certified exp. 12/2025
Type 90+ words a minute
Efficient in Windows, Word, Excel, Outlook
Data Entry Level I & II- Flint Hills Job Corp Center
OSHA 10 Certified-HCC
Trained on CLC hotel software
Certified on Choice Advantage hotel software
Certified on Opera and Opera Cloud
REFERENCES AVAILABLE UPON REQUEST
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