Machine Learning Data Science

Riya Shah

*************@*****.*** 617-***-**** https://www.linkedin.com/in/riya-shahh

EDUCATION

No Code AI & Machine Learning: Building Data Science Solutions, Massachusetts Institute of Technology April 2025 Master of Science in Business Analytics, Bentley University, May 2024

• Coursework: Data Science, Optimization & simulation for business decisions, Marketing Analytics Bachelor of Business Administration, (Major: Finance, Minor: Economics), Pandit Deendayal Energy University May 2022 EXPERIENCE

Dassault Systemes (USA) June 2024 - December 2024

Business Analyst Intern

• Spearheaded business analysis and process optimization initiatives within the Global Marketing & Sales and IT departments

• Performed category-level market and sales performance analysis across internal BDR dashboards, identifying sub-category growth opportunities.

• Identified distinct demographics (students and enterprise customers) defining critical criteria for lead segmentation, enhancing a machine learning model that improved conversion rates by 12%.

• Utilized Signavio for business process flow mapping of marketing and sales, eliminating process inefficiencies.

• Developed custom workflows and JavaScript automation, reducing manual clicks for campaign generation, enhancing efficiency by 20%.

• Analyzed key performance indicators (KPIs) and stakeholder requirements to align metrics with strategic goals, and developed regular reporting dashboards to monitor business performance and inform decision-making.

• Led QA and change management during HubSpot implementation, ensuring compliance and seamless integration with internal systems; developed training videos and collaborated with IT and cybersecurity to establish tailored access controls Devarsons Industries Pvt. Ltd. March 2021 - May 2022 Business Intelligence Analyst (Full-Time)

• Identified distinct customer segments for a key product and revised marketing strategies, resulting in a 15% increase in sales and improved profit margins for targeted industries

• Optimized procurement process by conducting vendor ranking analysis to evaluate raw material suppliers reducing inventory lead time

• Analyzed customer lifetime value to identify high-value clients, forming retention strategies and a 12% increase in repeat business

• Explored ISO – Benchmarking as a strategic management tool for quality assurance in manufacturing processes

• Conducted internal financial audit on SAP, enhancing financial transparency and efficiency Uneecops Technologies Pvt. Ltd. May 2019 - September 2019 SAP Business Process Intern

• Trained for SAP Business One – Modules covered: Financials, Sale, Purchase, HR, Production and Business partner

• Utilized HANA dashboard monitoring system to collaboratively craft client-focused data visualizations

• Developed an efficient vendor communication solution by streamlined workflow system, enhancing client-vendor interactions

• Participated in client-facing interactive meetings with project manager, gaining insights into report customization discussions SKILLS, CERTIFICATIONS & PROJECTS

Data Analytics & Visualization: Python, SQL, R, RStudio, Tableau, S/4 HANA, Power BI. Process Optimization: Agile, SAP, Advanced Excel, Signavio. Supply Chain & Operations: Prediction and Forecasting models, Vendor Management Lean Six Sigma Black Belt July 2021

• Worked on simulation lean six sigma black belt project to demonstrate:

• Use of advanced statistical tools - Hypothesis Test, Regression etc, Statistical Process Control Charts, Process Capability Indices Advanced Data Modelling with OECD Index R : Analysed life satisfaction factors with OECD Better Life Index using Regression Analysis & MICE function in RStudio; created CART dataset with olsrr. Sales Forecasting for mid-sized consumer electronics retailer Time Series Analysis Python Analyzed 3 years of historical sales data built ARIMA-based time series models to forecast monthly sales for top product categories and sales planning strategies. LEADERSHIP & VOLUNTEERING

Business Analyst Volunteer, Bright Mind Enrichment & Schooling January 2025 - Present President, Graduate Accountancy Association, Bentley University August 2023 - May 2024

• Directed board efforts, orchestrated workshops, and speaker engagements, facilitating career development and strategic networking. Vice President of Digital Marketing & Advisory Board member, Bulls & Bears – Finance Club, PDEU August 2020 - 2021

• Lead a team of 7 members. Executed marketing campaigns.

• Hosted certified workshops with BSE, case study competitions and created an E-Magazine: “Findepth

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