Customer Service Warehouse Worker Box Truck Driver/Operator
Resume:
Norwalk Ca, *****
***********.**@*****.***
Raymond Garcia
SKILLS
Hardworking and passionate job seeker with strong organizational skills eager to secure desired position. Talented Manager with expert team leadership, planning and management skills such as; organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and creating positive workplace culture and high-performing teams. Demonstrated customer service, problem solving, picking, pulling, shipping / receiving, and package handling expertise. Experienced warehouse worker with background working in fast-paced shipping environments moving merchandise of diverse sizes and types.Resourceful employee able to handle diverse job requirements by resolving problems tactfully,and consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Motivated to learn, grow and excel in your company / business. Certifications/License
● OSHA Certified for: Sit down, Stand up, Reach, Clamp forklifts and electric pallet jack.
I.D. 409235110
Iss:04/19/2024
Exp:04/19/2025
● Alcoholic Beverage Control R.B.S.(RESPONSIBLE BEVERAGE SERVICE) Certified.
California ABC Server ID Number:313305060
Iss. Date : 06/05/20203
Exp. Date : 06/04/2026
● California Food Handler's Certification
Verification Code: 2023-JZPSER
Issue Date : 12/13/2023
Expiration Date : 12/12/2026
EXPERIENCE
Knott’s Berry Farm, Buena Park CA 90620 - Bar Tender / General Service Associate
April 2023 - November 2024
● California ABC ( Alcoholic . Beverage . Control . ) R.B.S ( Responsible Beverage Service ) Certified .
● California Food Handler's Certified
Issue Date : 12/13/2023
Expiration Date : 12/12/2026
● Bar Tender responsibilities
Assist/Attend to of aged customers adult/alcoholic beverage of choice. To be safe and make sure the customer is really the age of 21 or over I thoroughly check and scan their state issued I.D, Passport, or other valid forms of identification. While scanning over the I.D. I check for any signs of tampering and damage to the I.D.; If the form of identification has signs of these issues they will not be accepted . After closing I would clean/sanitize bar area and place all dispensary machines ice/drainage trays in designated area for wash/sanitize Plug up all beer taps with brush/plug.
Melt ice and make sure bar has enough stock for opening.
● General Service Associate (G.S.A.) responsibilities. Serving customers their food.
Assisting customers with transctions at register.
Maintaining “Food Line” products are properly stocked and stored. Maintaining lobby cleanliness and keeping the “Fresh 2 Go” coolers maintained and stocked.
Maintaining soft drink dispensers cleanliness and keeping dispensers syrup bibbs stocked.
Maintaining patio/dining area cleanliness and keeping silverware and napkins stocked.
DLC Transportation Inc., Compton Ca, 90221 - Driver/Operater ( Full time )
November 2018 - February 2020
● Check in with dispatch and acquire route . Then pull box truck up to warehouse dock.
● Scan dock door and locate pallets for route delivery . Place pallets in delivery order and load onto box truck.
● Deliver all pallets and items to designated post office . Collect signature from post office receiving clerk . Put pallets in designated receiving area . After completing route(s) take picture of completed route sheet with signature and send to dispatch . After completing final task return box truck to truck yard .
Transport U.S.A. Inc., Compton Ca, 90221 - Driver/Operater ( Full time )
March 2018 - November 2018
● Check in with dispatch and acquire route . Then pull box truck up to warehouse dock.
● Scan dock door and locate pallets for route delivery . Place pallets in delivery order and load onto box truck.
● Deliver all pallets and items to designated post office . Collect signature from post office receiving clerk . Put pallets in designated receiving area . After completing route(s) take picture of completed route sheet with signature and send to dispatch . After completing final task return box truck to truck yard .
Toys"R"Us, Artesia Ca, 90701 – Store manager ( Part time ) September 2016 - December 2017
● Managed inventory control, cash control and store opening and closing procedures.
● Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
● Completed point of sale opening and closing procedures.Rotated merchandise and displays to feature new products and promotions.
● Supervised guests at front counter, answering questions regarding products.
● Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness. Dynasty Towing, Riverside Ca - Driver/Operater ( Part time ) September 2016 - july 2017
● Secured vehicle to tow truck and checked all attachments for safe operation.
● Maintained telephone and radio contact with supervisor to receive delivery instructions.
● Fastened chains, straps, covers and binders to secure load during transit.
● Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
● Answered roadside assistance calls for tows and other vehicle support.
● Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
● Completed preventive maintenance checks and basic repairs to vehicles.
● Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
● Invoiced, collected monies due and settled accounts with shippers each day.
● Used trusted and certified professional equipment only.
● Operated with safety and skill to avoid accidents and delays.
● Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels. Walmart, Santa Fe Springs Ca - Garden Associate ( Seasonal ) June 2015 - September 2016
● Greeted customers, helped locate merchandise and suggested suitable options.
● Answered questions about store policies and addressed customer concerns.
● Balanced and organized cash register by handling cash, counting change and storing coupons.
● Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
● Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
● Offered each customer top-notch, personal service to boost sales and customer satisfaction.
● Displayed merchandise by arranging in appealing ways to boost sales.
● Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Gonzales and Sons Trucking Inc, Riverside Ca - mechanical maintenance/ Maintenance ( Full time / Part time ) June 2012 - December 2017
● Used problem-solving skills to alleviate issues efficiently with minimal supervision.
● Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
● Troubleshot equipment breakdowns and performed preventive maintenance.
● Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
● Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
● Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
● Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
● Operated garbage compactor and separated trash for sanitation pickup. EDUCATION
El Camino High School, La Mirada Ca — High School Diploma September 2010 - June 2012, La Mirada Ca
Completed basic subjects with a 2.9 gpa. Was a smart fast learning student who always strived to better myself and become more knowledgeable about anything I tried to learn .
AWARDS
Accepted into (G.A.T.E.) Gifted And Talented Education. Received awards throughout school such as, writer of the month on multiple occasions, as well as other academic awards. Also awarded multiple sport trophies such as Football, basketball, and baseball.
ADDITIONAL SKILLS
Efficient and Detail-Oriented
Responding to Difficult Customers
Data Entry and Maintenance
Understanding Customer Needs
Courteous with Strong Service Mindset
Building Customer Trust and Loyalty
Exceptional Communicator
Customer Support
Calm and Professional Under Pressure
Prioritizing Calls
Selling Skills
Monetary Transactions
Speaking Clearly
Teamwork and Collaboration
Storage and Stacking
Load Inspection
PPE Compliance
Equipment Inspection
Fast Reaction Time
Pallet Construction
Problem Anticipation and Resolution
Warehouse Management Systems
Shipment Procedures
Loading and Unloading
Spatial Orientation
Freight Counts
Skid, Platform and Car Emptying
Material Handling
Maintenance and Repair
Checking Paperwork
Visual Assessment
Time Management
Cargo and Freight
Pallet Disassembly and Assembly
Safe Moving Operations
Physical Strength and Stamina
Pick Lists
Customer Order Tracking
Workload Priorities
Office Equipment
Pallet Arrangement
Labeling and Boxing
Order Management Systems
RF Scanning Devices
Stocking and Replenishing
Stockroom Maintenance
Production Line Operations
Order Picking and Processing
Handheld Scanners
Production Efficiency
Route Logs
Routine Equipment Maintenance
Materials Storage
Customer Satisfaction
Organic Food
Loading Dock Operations
Container Tagging and Marking
Customer Order Fulfillment
Inspecting Assets
Hand and Power Tool Operation
Cargo Sorting
Work Order Following
Colleague Communication
Pallet Jack Operation
Securing Cargo
Critical Thinking
Customer Experience
Organization and Prioritization
Inventory Monitoring and Management
Equipment Maintenance
Warehousing Operations
Packing and Scanning
Inventory Replenishment
Mathematical Calculations
Storage Coordination
Self-Motivated and Independent
Box and Container Packing
Preparing Containers
Invoice and Manifest Review
US Driver's License
Goods Transportation
Basic Repairs.
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