Scrum Master Continuous Improvement

Kelly Foncham

Scrum Master

Charlotte NC, ***** 910-***-**** *****.**.****@*******.*** LinkedIn Summary

• Certified Scrum Master with over 8+ years of experience in orchestrating cross-functional teams to deliver high-impact software solutions by employing agile frameworks such as Scrum and Kanban.

• Spearheaded agile transformations by embedding agile principles, cultivating a culture of continuous improvement, and driving collaboration, significantly enhancing project delivery times.

• Facilitated and optimized Scrum ceremonies—including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives— improving team performance, productivity, and communication efficiency.

• Proficient in leveraging agile project management tools such as Jira, Confluence, and Trello to ensure visibility, accountability, and seamless workflow execution.

• Advanced experience in implementing CI/CD pipelines and automating development workflows, accelerating release cycles, and reducing time-to-market.

• Delivered scalable and reliable solutions by applying agile best practices across multi-cloud ecosystems including AWS, Azure, and Google Cloud Platforms.

Skills

Agile Frameworks: Scrum, Kanban, Lean, SAFe

Scrum Practices: Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives Agile Maturity & Scaling: Agile Maturity Assessments, Scrum of Scrums, Large-Scale Scrum Continuous Improvement: Agile Transformation, Iterative Development, Incremental Delivery Backlog & Sprint Management: Product Backlog Prioritization, Sprint Backlog Refinement, User Story Creation Risk & Impediment Management: Identifying and Managing Risks, Resolving Impediments, Mitigating Issues Team Leadership: Facilitating Self-Organizing Teams, Cross-Functional Collaboration, Conflict Resolution Agile Tools: Jira, Trello, Confluence, Rally

Version Control: Git, GitHub, Bitbucket

CI/CD Integration: Jenkins, GitLab, GitHub Actions Automation & Testing: Selenium, Ansible, Jenkins Pipelines Collaboration Platforms: Slack, Microsoft Teams, Zoom, Miro (for Agile workshops) DevOps & Agile Integration: Continuous Deployment, Automated Testing, Infrastructure as Code (IaC) Agile Coaching: Facilitating Agile Transformation, Mentoring Scrum Teams, Coaching Product Owners Team Empowerment: Encouraging Self-Organization, Promoting Continuous Learning, Coaching on Scrum Best Practices Stakeholder Communication: Effective Stakeholder Engagement, Product Vision Alignment, Project Status Updates Experience

Clairvoyant, USA Scrum Master Aug 2022 - Present

• Led multiple cross-functional Agile teams of 10+ developers and product owners through all Scrum ceremonies, resulting in a 25% improvement in sprint velocity and on-time project delivery.

• Drove Agile transformation efforts within the organization, creating training workshops that increased Agile adoption by 40% and improved team collaboration.

• Implemented CI/CD pipelines and continuous integration practices, reducing the release cycle from monthly to bi-weekly, resulting in faster feedback loops and higher-quality deliverables.

• Managed cross-team dependencies and facilitated Scrum of Scrums to ensure alignment and collaboration between different teams, reducing delays in delivery by 20%.

• Collaborated with DevOps teams to integrate Agile and DevOps practices, resulting in 30% faster deployment of new features and bug fixes.

• Facilitated retrospective sessions that generated actionable insights, driving continuous improvement initiatives across the team, and reducing technical debt by 15%.

• Partnered with the QA and testing teams to ensure quality gates were integrated into sprints, improving software quality and reducing bugs by 20%.

ACL Digital Scrum Master Jul 2018 – Aug

2022

• Proficiently led SAFe events integrating Lean principles in PI Planning, SoS, Innovation, and Planning sessions/Inspection and Adapt, demonstrating a commitment to program excellence.

• Facilitated the Scrum process by maintaining up-to-date Scrum artifacts (product backlog, sprint backlog, and increment) through consistent team communication and collaboration.

• Led Agile transformation for a 150-member organization, introducing Scrum and Kanban frameworks that improved delivery timelines by 30%.

• Facilitated Scrum of Scrums for 5 teams, ensuring inter-team coordination and resolving cross-functional dependencies, reducing integration issues by 50%.

• Partnered with DevOps teams to integrate CI/CD pipelines using Jenkins and GitLab, automating deployment processes and reducing release times by 35%.

• Designed and executed risk management plans, mitigating 95% of potential project risks before impacting delivery schedules.

• Streamlined sprint backlog refinement, reducing scope creep by 20%, ensuring all deliverables adhered to the Definition of Done.

• Introduced Lean practices, which optimized team workflows and saved $200K annually by eliminating non-value-adding processes.

• Coached and reinforced the scrum framework and agile principles to team members resulting in improved understanding and successful adoption.

McKinsey & Co. Scrum Master Jun 2016 – Jul 2018

• Facilitated daily standups, sprint planning, and retrospectives for 3 cross-functional teams, improving sprint completion rates by 25%.

• Conducted Agile Maturity Assessments, raising team performance from level 2 to level 4 within 8 months, aligning with SAFe principles.

• Collaborated with Product Owners to prioritize product backlogs, refining 100+ user stories per sprint cycle, ensuring alignment with business goals.

• Resolved 90% of impediments within 24 hours by coordinating with stakeholders, significantly reducing sprint delays.

• Implemented Jira workflows for tracking sprint progress and integrating with GitHub, increasing project visibility and traceability by 40%.

• Conducted quarterly Agile workshops using Miro, leading to a 20% increase in team collaboration and innovation. Education

Bachelor of Business Administration and Management University of Buea, Cameroon

Certifications

Certified Scrum Master – Scrum Alliance

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