Data Entry Human Services

FREDIA CURRY

Glendale, AZ ***** 623-***-**** *************@*****.***

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Case Planning and Management

Individual and Group Counseling

Project Requirements

Coping Techniques

Data Entry Software

Family Reunification

Prepare Reports

Customer Satisfaction

Critical Thinking

Transportation

Active Listening

Application Processes

Eligibility Requirements

Case Aide, 03/2022 - Current

Department Of Child Safety – Glendale, AZ

Developed and maintained accurate records of programs and services. Monitored progress towards service plan goals.

Provided support to social service clients in navigating available resources. Participated in meetings with stakeholders to discuss program objectives and strategies. Examiner Techican, 10/2021 - 03/2022

Department Of Economic Security – Phoenix, AZ

Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.

Performed data entry and other administrative tasks to keep records and files organized and accurate. Audited and reviewed title documents for accuracy and compliance with state and federal regulations. Program Service Evaluator, 03/2021 - 09/2021

Department Of Economic Security – Phoenix, AZ

Followed guidelines when reviewing applicant data to determine eligibility for economic assistance. Resolved discrepancies with client applications to verify eligibility. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Communicated with people from various cultures and backgrounds on application process. Assisted clients with accurate eligibility form, application and document completion. Managed processing of financial assistance and food stamp benefits applications. Interviewed applicants and explained scope of different available benefits. FC Associate- Leadership Ambassdor, 02/2018 - 03/2021 Amazon – Phoenix, AZ

Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts. Maintained compliance with company safety policies and called violations to attention of management. Selected and filled orders from stock to fulfill customer requirements. Followed procedures at all times for personal and team safety. Assisted manager in training new employees to apply strategies and best practices in fulfillment process. Case Aide- Driver, 10/2014 - 09/2018

COMTRANS – Phoenix, AZ

Monitored and evaluated impact of social services on community. Determined needed and relevant interventions based on each client's cognitive abilities and current needs.

Monitored progress towards service plan goals.

Bachelor of Science: Criminal Justice, 07/1992

Grambling State University - Grambling, LA

EDUCATION

Contact this candidate